Assembly
Branded customer portals & AI-powered CRM
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| Assembly | Thunai | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 10 | 24 |
| Pros | 20 | 22 |
| FactScore™ | 52.1 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Assembly — Pros
AI features All-in-one platform Chat Clean interface Files Team collaboration Workflows Easy integration Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performanceBoth tools — Pros
Workflow automationOnly in Thunai — Pros
Meeting productivity Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in Assembly — Cons
Learning curveBoth tools — Cons
—Only in Thunai — Cons
—Details
| Assembly | Thunai | |
|---|---|---|
| Categories | Customer support tools, CRM software, Invoicing tools | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | September 30, 2025 | June 19, 2025 |
| Website | assembly.com | www.thunai.ai |
Who Should Pick Which?
Choose Assembly if...
- AI features
- All-in-one platform
- Chat
Choose Thunai if...
- Meeting productivity
- Smart agents
- Customer support automation
With a FactScore™ of 52.1 vs 69.9, Thunai leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Thunai stands out for Meeting productivity and Smart agents.
What Users Say
Assembly
I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...
I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...
Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Related Comparisons
Frequently Asked Questions
Which is better, Assembly or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 52.1. Thunai has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Assembly compared to Thunai?
Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.
What are the pros of Thunai compared to Assembly?
Thunai uniquely offers: Meeting productivity, Smart agents, Customer support automation, Sales automation, Automated summaries.
Is Assembly better rated than Thunai?
Assembly is rated 5.0★ from 10 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of Assembly and Thunai?
FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Thunai scores 69.9.
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