Brainwave
Automate your Customer Service answers and processes with AI
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| Brainwave | Thunai | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 5 | 24 |
| Pros | 0 | 22 |
| FactScore™ | 38.9 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Brainwave — Pros
No unique pros listedBoth tools — Pros
—Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in Brainwave — Cons
—Both tools — Cons
—Only in Thunai — Cons
—Details
| Brainwave | Thunai | |
|---|---|---|
| Categories | Customer support tools, Automation tools, LLMs, AI Chatbots | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | August 29, 2023 | June 19, 2025 |
| Website | www.brainwave.so | www.thunai.ai |
Who Should Pick Which?
Choose Brainwave if...
- No unique pros listed
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
With a FactScore™ of 38.9 vs 69.9, Thunai leads in community reception. Brainwave uniquely offers No unique pros listed, while Thunai stands out for Meeting productivity and Workflow automation.
What Users Say
Brainwave
🤖 Brainwave looks like a life-saver for customer service teams! I really appreciate that you've validated your solution by answering 1,000 real customer queries. That's dedication! 💪 How customiz...
I tried and I was impressed. I asked in french the bot answered in french. I ask in french to get a human and he sent me a calendly. then I asked in german, and it worked too ! amazing
Brainwave is a game-changer! With its AI-powered automation, it has revolutionized our customer service processes. It saves us time and effort by handling repetitive tasks and answering customer in...
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Related Comparisons
Frequently Asked Questions
Which is better, Brainwave or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 38.9. Thunai has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Brainwave compared to Thunai?
Brainwave uniquely offers: No unique pros listed.
What are the pros of Thunai compared to Brainwave?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
Is Brainwave better rated than Thunai?
Brainwave is rated 5.0★ from 5 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of Brainwave and Thunai?
FactScore™ weighs rating and review volume together. Brainwave scores 38.9 and Thunai scores 69.9.
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