Chatbase
AI Agents that deliver mind-blowing customer experiences.
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| Chatbase | Thunai | |
|---|---|---|
| Rating | 2.9★ | 5.0★ |
| Reviews | 18 | 24 |
| Pros | 1 | 22 |
| FactScore™ | 37.6 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Chatbase — Pros
No unique pros listedBoth tools — Pros
Easy setupOnly in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in Chatbase — Cons
Data integration challenges Limited featuresBoth tools — Cons
—Only in Thunai — Cons
—Details
| Chatbase | Thunai | |
|---|---|---|
| Categories | Customer support tools, AI Chatbots | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | April 10, 2023 | June 19, 2025 |
| Website | www.chatbase.co | www.thunai.ai |
Who Should Pick Which?
Choose Chatbase if...
- Easy setup
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
With a FactScore™ of 37.6 vs 69.9, Thunai leads in community reception. Chatbase uniquely offers No unique pros listed, while Thunai stands out for Meeting productivity and Workflow automation.
What Users Say
Chatbase
Hey Maker. I loved the idea and how it is working. But pricing needs to be revaluated and also I've caught an error on your site on this page and it is giving "Unexpected JSON error" Link : share.a...
chatbot broke character upon asking repeated question outside the trained pdf! what are ways to govern chatbot's response based on only trained data?
Best Chatbot + AI Agent combo on the market. Sign up and don't look back 🫡
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Related Comparisons
Frequently Asked Questions
Which is better, Chatbase or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 37.6. Thunai has a higher rating of 5.0★ compared to 2.9★.
What are the pros of Chatbase compared to Thunai?
Chatbase uniquely offers: No unique pros listed.
What are the pros of Thunai compared to Chatbase?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
Is Chatbase better rated than Thunai?
Chatbase is rated 2.9★ from 18 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of Chatbase and Thunai?
FactScore™ weighs rating and review volume together. Chatbase scores 37.6 and Thunai scores 69.9.
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