Chatway
Your website's new live chat
Zeda.io
AI-powered Product Discovery For Customer-focused Teams
Updated February 2026
| Chatway | Zeda.io | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 1 | 23 |
| Pros | 0 | 16 |
| FactScore™ | 15.1 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Chatway — Pros
No unique pros listedBoth tools — Pros
—Only in Zeda.io — Pros
Release notes creation User-friendly interface Product management features AI-powered insights All-in-one tool Customer-centric approach Operational efficiency Data-driven decisions Analytics Collaboration features Slack integration Academy section Affordable Ease of migration Insightful content Integrations with major toolsOnly in Chatway — Cons
—Both tools — Cons
—Only in Zeda.io — Cons
Room for improvementDetails
| Chatway | Zeda.io | |
|---|---|---|
| Categories | Team collaboration software, Customer support tools, Messaging apps, Shopify Apps | Project management software, Team collaboration software, Product add-ons |
| Platforms | Web · iOS · Android | Web |
| Became Popular | July 2, 2024 | July 31, 2021 |
| Website | chatway.app | zeda.io |
Who Should Pick Which?
Choose Chatway if...
- No unique pros listed
Choose Zeda.io if...
- Release notes creation
- User-friendly interface
- Product management features
With a FactScore™ of 15.1 vs 69, Zeda.io leads in community reception. Chatway uniquely offers No unique pros listed, while Zeda.io stands out for Release notes creation and User-friendly interface.
What Users Say
Chatway
The team collaboration tools are top-notch, and the multilingual support helps us connect with a global audience effortlessly.
Zeda.io
Congrats on the launch! Love the slack plugin. Just a suggestion (dunno if possible): have you thought of accessing feedback via Jira tickets? This looks like something that could replace Jira so m...
Zeda.io is a brilliant AI-powered platform that is transforming the landscape of product discovery and strategy. It facilitates product teams in identifying customer problems, deciding on future bu...
I like the UI of the website. What I appreciate is an Academy section so one can be more aware of how to use the product! Good job, team!
Related Comparisons
Frequently Asked Questions
Which is better, Chatway or Zeda.io?
Based on FactScore™, Zeda.io leads with a score of 69 vs 15.1. Zeda.io has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Chatway compared to Zeda.io?
Chatway uniquely offers: No unique pros listed.
What are the pros of Zeda.io compared to Chatway?
Zeda.io uniquely offers: Release notes creation, User-friendly interface, Product management features, AI-powered insights, All-in-one tool.
Is Chatway better rated than Zeda.io?
Chatway is rated 5.0★ from 1 reviews. Zeda.io is rated 5.0★ from 23 reviews.
What is the FactScore™ of Chatway and Zeda.io?
FactScore™ weighs rating and review volume together. Chatway scores 15.1 and Zeda.io scores 69.
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