Command AI
User assistance platform that makes your product easy to use
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| Command AI | Frigade | |
|---|---|---|
| Rating | 4.9★ | 5.0★ |
| Reviews | 14 | 13 |
| Pros | 14 | 20 |
| FactScore™ | 57.2 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Command AI — Pros
Command palette User engagement Fast setup Onboarding support Search functionality Customer success Deep integration User-friendly onboarding Frequent updates Global help search Intelligent insights Native integrations SDK supportBoth tools — Pros
Easy integrationOnly in Frigade — Pros
Customizable onboarding Supportive team Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in Command AI — Cons
High pricing Limited value compared to competitorsBoth tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| Command AI | Frigade | |
|---|---|---|
| Categories | Customer support tools, Automation tools, AI Chatbots | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | August 31, 2022 | October 10, 2023 |
| Website | command.ai | frigade.com |
Who Should Pick Which?
Choose Command AI if...
- Command palette
- User engagement
- Fast setup
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Responsive to feedback
With a FactScore™ of 57.2 vs 57.3, Frigade leads in community reception. Command AI uniquely offers Command palette and User engagement, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
Command AI
It was easy to integrate and customize in our app but we haven't found enough value yet to commit to any of their plans. The plans are not cheap. We get a lot of similar functionality from Intercom...
Gives our users the power to search for anything in seconds. Also helps us with user-friendly popups and onboarding.
Congrats on the launch @james_evans5 and CommandBar team!! Such an elegant solution showcasing AI's potential in the user retention, onboarding and customer success landscape! Well done! 👏
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Frequently Asked Questions
Which is better, Command AI or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 57.2. Frigade has a higher rating of 5.0★ compared to 4.9★.
What are the pros of Command AI compared to Frigade?
Command AI uniquely offers: Command palette, User engagement, Fast setup, Onboarding support, Search functionality.
What are the pros of Frigade compared to Command AI?
Frigade uniquely offers: Customizable onboarding, Supportive team, Responsive to feedback, Smooth onboarding, Fast implementation.
Is Command AI better rated than Frigade?
Command AI is rated 4.9★ from 14 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of Command AI and Frigade?
FactScore™ weighs rating and review volume together. Command AI scores 57.2 and Frigade scores 57.3.
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