DevRev
Apps designed for AI, no add-ons required
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| DevRev | Thunai | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 6 | 24 |
| Pros | 15 | 22 |
| FactScore™ | 42.3 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in DevRev — Pros
No multiple tool setup AI-native platform Integrated support/build tools Unified approach CI pipeline integration Customer feedback integration CX Agent Planning and collaboration Product roadmap connection Real-time collaboration Self-service support Single source of truth Ticket deflection Turing bots Visibility into Pull RequestsBoth tools — Pros
—Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in DevRev — Cons
—Both tools — Cons
—Only in Thunai — Cons
—Details
| DevRev | Thunai | |
|---|---|---|
| Categories | Customer support tools, Automation tools, AI Infrastructure Tools | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | August 29, 2022 | June 19, 2025 |
| Website | devrev.ai | www.thunai.ai |
Who Should Pick Which?
Choose DevRev if...
- No multiple tool setup
- AI-native platform
- Integrated support/build tools
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
With a FactScore™ of 42.3 vs 69.9, Thunai leads in community reception. DevRev uniquely offers No multiple tool setup and AI-native platform, while Thunai stands out for Meeting productivity and Workflow automation.
What Users Say
DevRev
Developing DevRev utilizing its own capabilities has been a gratifying experience. DevRev transcends traditional product boundaries by not only addressing specific pain points but also delivering s...
A great product! Search was a challenge with our existing tools, but DevRev's CX Agent promises to make our lives easier. No setup of multiple tools is required!
Modern AI-driven product development tool.
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Related Comparisons
Frequently Asked Questions
Which is better, DevRev or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 42.3. Thunai has a higher rating of 5.0★ compared to 5.0★.
What are the pros of DevRev compared to Thunai?
DevRev uniquely offers: No multiple tool setup, AI-native platform, Integrated support/build tools, Unified approach, CI pipeline integration.
What are the pros of Thunai compared to DevRev ?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
Is DevRev better rated than Thunai?
DevRev is rated 5.0★ from 6 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of DevRev and Thunai?
FactScore™ weighs rating and review volume together. DevRev scores 42.3 and Thunai scores 69.9.
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