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Donkey Support

Support your users through Discord/Telegram or Slack threads

FactScore™ 0
VS

Frigade

Product growth and onboarding for modern software companies

★★★★★ 5.0/5
FactScore™ 57.3

Updated February 2026

Donkey Support Frigade
Rating N/A 5.0★
Reviews 0 13
Pros 0 20
FactScore™ 0 57.3

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

—
Donkey Support FactScore™
👑
57.3
Frigade FactScore™
★ Frigade wins on FactScore™

Pros & Cons

Only in Donkey Support — Pros

No unique pros listed

Both tools — Pros

—

Only in Frigade — Pros

Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flows

Only in Donkey Support — Cons

—

Both tools — Cons

—

Only in Frigade — Cons

Account level onboarding

Details

Donkey Support Frigade
Categories Customer support tools Customer support tools, No-code Platforms, AI Chatbots
Platforms Web Web
Became Popular January 27, 2026 October 10, 2023
Website donkey.support frigade.com

Who Should Pick Which?

Choose Donkey Support if...

  • No unique pros listed

Choose Frigade if...

  • Customizable onboarding
  • Supportive team
  • Easy integration

With a FactScore™ of 0 vs 57.3, Frigade leads in community reception. Donkey Support uniquely offers No unique pros listed, while Frigade stands out for Customizable onboarding and Supportive team.

3

What Users Say

Donkey Support

No reviews yet

Frigade

M
Mustafa Oct 10, 2023
★★★★★

We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...

P
Pouya Oct 10, 2023
★★★★★

We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...

A
Alan Oct 10, 2023
★★★★★

Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...

Frequently Asked Questions

Which is better, Donkey Support or Frigade?

Based on FactScore™, Frigade leads with a score of 57.3 vs 0. Frigade has a higher rating of 5.0★ compared to N/A★.

What are the pros of Donkey Support compared to Frigade?

Donkey Support uniquely offers: No unique pros listed.

What are the pros of Frigade compared to Donkey Support?

Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.

Is Donkey Support better rated than Frigade?

Donkey Support is rated N/A★ from 0 reviews. Frigade is rated 5.0★ from 13 reviews.

What is the FactScore™ of Donkey Support and Frigade?

FactScore™ weighs rating and review volume together. Donkey Support scores 0 and Frigade scores 57.3.

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