Drift
Customer communication app for product marketers
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| Drift | Frigade | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 1 | 13 |
| Pros | 0 | 20 |
| FactScore™ | 15.1 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Drift — Pros
No unique pros listedBoth tools — Pros
—Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in Drift — Cons
—Both tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| Drift | Frigade | |
|---|---|---|
| Categories | Customer support tools, CRM software, Marketing automation platforms | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web · iOS | Web |
| Became Popular | May 28, 2015 | October 10, 2023 |
| Website | www.drift.com | frigade.com |
Who Should Pick Which?
Choose Drift if...
- No unique pros listed
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
With a FactScore™ of 15.1 vs 57.3, Frigade leads in community reception. Drift uniquely offers No unique pros listed, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
Drift
I'm also a big fan of the video features. Being able to quickly record and share personalized video messages adds such a nice personal touch to our customer interactions. It's way more engaging tha...
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Related Comparisons
Frequently Asked Questions
Which is better, Drift or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 15.1. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Drift compared to Frigade?
Drift uniquely offers: No unique pros listed.
What are the pros of Frigade compared to Drift?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
Is Drift better rated than Frigade?
Drift is rated 5.0★ from 1 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of Drift and Frigade?
FactScore™ weighs rating and review volume together. Drift scores 15.1 and Frigade scores 57.3.
Don't Get Fooled by Fake Social Media Videos
The world's first fact checker for social media. Paste any link and get an instant credibility score with sources.
Try FactCheckTool Free