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Fider

Collect and prioritize product feedback

★★★★★ 5.0/5
FactScore™ 15.1
VS

Frigade

Product growth and onboarding for modern software companies

★★★★★ 5.0/5
FactScore™ 57.3

Updated February 2026

Fider Frigade
Rating 5.0★ 5.0★
Reviews 1 13
Pros 0 20
FactScore™ 15.1 57.3

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

15.1
Fider FactScore™
👑
57.3
Frigade FactScore™
★ Frigade wins on FactScore™

Pros & Cons

Only in Fider — Pros

No unique pros listed

Both tools — Pros

—

Only in Frigade — Pros

Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flows

Only in Fider — Cons

—

Both tools — Cons

—

Only in Frigade — Cons

Account level onboarding

Details

Fider Frigade
Categories Customer support tools, Community management, User research Customer support tools, No-code Platforms, AI Chatbots
Platforms Web Web
Became Popular January 24, 2020 October 10, 2023
Website getfider.com frigade.com

Who Should Pick Which?

Choose Fider if...

  • No unique pros listed

Choose Frigade if...

  • Customizable onboarding
  • Supportive team
  • Easy integration

With a FactScore™ of 15.1 vs 57.3, Frigade leads in community reception. Fider uniquely offers No unique pros listed, while Frigade stands out for Customizable onboarding and Supportive team.

3

What Users Say

Fider

C
Cristian Jul 17, 2024
★★★★★

I needed a platform to collect customer feedback. I was previously using UserVoice, unfortunately their platform was getting too slow/complex for me and they also recently sunset their free plan. I...

Frigade

M
Mustafa Oct 10, 2023
★★★★★

We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...

P
Pouya Oct 10, 2023
★★★★★

We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...

A
Alan Oct 10, 2023
★★★★★

Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...

Frequently Asked Questions

Which is better, Fider or Frigade?

Based on FactScore™, Frigade leads with a score of 57.3 vs 15.1. Frigade has a higher rating of 5.0★ compared to 5.0★.

What are the pros of Fider compared to Frigade?

Fider uniquely offers: No unique pros listed.

What are the pros of Frigade compared to Fider?

Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.

Is Fider better rated than Frigade?

Fider is rated 5.0★ from 1 reviews. Frigade is rated 5.0★ from 13 reviews.

What is the FactScore™ of Fider and Frigade?

FactScore™ weighs rating and review volume together. Fider scores 15.1 and Frigade scores 57.3.

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