folk
Next generation CRM
Process Street
Process Street is the home for your team's recurring tasks.
Updated February 2026
| folk | Process Street | |
|---|---|---|
| Rating | 4.8★ | 5.0★ |
| Reviews | 81 | 15 |
| Pros | 3 | 15 |
| FactScore™ | 91.7 | 60.2 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in folk — Pros
AI assistance Crm features Crm toolsBoth tools — Pros
—Only in Process Street — Pros
Productivity boost Streamlined processes AI integration Workflow automation Standard operating procedures User-friendly Automation features Task management External app integrations Interdepartmental collaboration Process tracking Scalability Customizable workflows Onboarding support Process visualizationOnly in folk — Cons
Limited functionality Slow customer support responseBoth tools — Cons
—Only in Process Street — Cons
—Details
| folk | Process Street | |
|---|---|---|
| Categories | Productivity, Marketing & Sales, CRM software | Productivity, Project management software, Team collaboration software, Automation tools |
| Platforms | Web | Web |
| Became Popular | May 4, 2022 | July 7, 2014 |
| Website | www.folk.app | process.st |
Who Should Pick Which?
Choose folk if...
- AI assistance
- Crm features
- Crm tools
Choose Process Street if...
- Productivity boost
- Streamlined processes
- AI integration
With a FactScore™ of 91.7 vs 60.2, folk leads in community reception. folk uniquely offers AI assistance and Crm features, while Process Street stands out for Productivity boost and Streamlined processes.
What Users Say
folk
Folk is fantastic, I've used it previously with my startup and am considering it for my nonprofit, it's an incredibly thoughtful CRM that (and I can't stress this enough) doesn't become a chore. I ...
I started using folk to clean up my contacts and ended up becoming the biggest fan of the batch emailing feature. Not emailing massive contact base (there are other tools for that) but emailing sma...
I've been using folk for a couple of months and I love it! It's super easy to use, just sync all of your contacts in folk and then create the workflows you need for yourself and your team. I used t...
Process Street
I use this pretty much daily and I love that they allow me to add a bunch of visuals and instructions into my process so it's really helpful when I need to refer to things when working on them. The...
We use Process Street for engineering and it really boosts our productivity with the seamless way it streamlines processes. Such as deploys, permission requests, onboarding, and bugfixes. It also i...
Process Street's seamless integrations with other tools in your tech stack enhance productivity and collaboration. Whether you're using Slack for communication, Salesforce for CRM, or Zapier for au...
Frequently Asked Questions
Which is better, folk or Process Street?
Based on FactScore™, folk leads with a score of 91.7 vs 60.2. folk has a higher rating of 4.8★ compared to 5.0★.
What are the pros of folk compared to Process Street?
folk uniquely offers: AI assistance, Crm features, Crm tools.
What are the pros of Process Street compared to folk ?
Process Street uniquely offers: Productivity boost, Streamlined processes, AI integration, Workflow automation, Standard operating procedures.
Is folk better rated than Process Street?
folk is rated 4.8★ from 81 reviews. Process Street is rated 5.0★ from 15 reviews.
What is the FactScore™ of folk and Process Street?
FactScore™ weighs rating and review volume together. folk scores 91.7 and Process Street scores 60.2.
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