Frigade

Product growth and onboarding for modern software companies

★★★★★ 5.0/5
FactScore™ 57.3
VS

MessageBird Chat API

Connect with your customers through different messaging apps

★☆☆☆☆ 1.0/5
FactScore™ 3

Updated February 2026

Frigade MessageBird Chat API
Rating 5.0★ 1.0★
Reviews 13 1
Pros 20 0
FactScore™ 57.3 3

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
57.3
Frigade FactScore™
★ Frigade wins on FactScore™
3
MessageBird Chat API FactScore™

Pros & Cons

Only in Frigade — Pros

Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flows

Both tools — Pros

Only in MessageBird Chat API — Pros

No unique pros listed

Only in Frigade — Cons

Account level onboarding

Both tools — Cons

Only in MessageBird Chat API — Cons

Details

Frigade MessageBird Chat API
Categories Customer support tools, No-code Platforms, AI Chatbots Customer support tools, Messaging apps, Unified API
Platforms Web Web
Became Popular October 10, 2023 July 11, 2016
Website frigade.com www.messagebird.com

Who Should Pick Which?

Choose Frigade if...

  • Customizable onboarding
  • Supportive team
  • Easy integration

Choose MessageBird Chat API if...

  • No unique pros listed

With a FactScore™ of 57.3 vs 3, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while MessageBird Chat API stands out for No unique pros listed.

3

What Users Say

Frigade

M
Mustafa Oct 10, 2023
★★★★★

We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...

P
Pouya Oct 10, 2023
★★★★★

We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...

A
Alan Oct 10, 2023
★★★★★

Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...

MessageBird Chat API

J
James Dec 7, 2023
★☆☆☆☆

We use them for SMS to deliver OTP codes and both their country registration process & customer support is terrible...

Frequently Asked Questions

Which is better, Frigade or MessageBird Chat API?

Based on FactScore™, Frigade leads with a score of 57.3 vs 3. Frigade has a higher rating of 5.0★ compared to 1.0★.

What are the pros of Frigade compared to MessageBird Chat API?

Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.

What are the pros of MessageBird Chat API compared to Frigade?

MessageBird Chat API uniquely offers: No unique pros listed.

Is Frigade better rated than MessageBird Chat API?

Frigade is rated 5.0★ from 13 reviews. MessageBird Chat API is rated 1.0★ from 1 reviews.

What is the FactScore™ of Frigade and MessageBird Chat API?

FactScore™ weighs rating and review volume together. Frigade scores 57.3 and MessageBird Chat API scores 3.

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