Frigade
Product growth and onboarding for modern software companies
Papercups
Open source Intercom Alternative
FactScore™ 0Updated February 2026
| Frigade | Papercups | |
|---|---|---|
| Rating | 5.0★ | N/A |
| Reviews | 13 | 0 |
| Pros | 20 | 0 |
| FactScore™ | 57.3 | 0 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in Papercups — Pros
No unique pros listedOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in Papercups — Cons
—Details
| Frigade | Papercups | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, Messaging apps |
| Platforms | Web | Web |
| Became Popular | October 10, 2023 | August 5, 2020 |
| Website | frigade.com | papercups.io |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose Papercups if...
- No unique pros listed
With a FactScore™ of 57.3 vs 0, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while Papercups stands out for No unique pros listed.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Papercups
No reviews yet
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or Papercups?
Based on FactScore™, Frigade leads with a score of 57.3 vs 0. Frigade has a higher rating of 5.0★ compared to N/A★.
What are the pros of Frigade compared to Papercups?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of Papercups compared to Frigade?
Papercups uniquely offers: No unique pros listed.
Is Frigade better rated than Papercups?
Frigade is rated 5.0★ from 13 reviews. Papercups is rated N/A★ from 0 reviews.
What is the FactScore™ of Frigade and Papercups?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and Papercups scores 0.
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