Frigade
Product growth and onboarding for modern software companies
SamurAI
Add custom ChatGPT to website, app or your community
Updated February 2026
| Frigade | SamurAI | |
|---|---|---|
| Rating | 5.0★ | 3.7★ |
| Reviews | 13 | 3 |
| Pros | 20 | 7 |
| FactScore™ | 57.3 | 22.1 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in SamurAI — Pros
Discord integration Community management AI-powered analysis ChatGPT integration Comprehensive reports Easy setup Simple designOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in SamurAI — Cons
Discord integration Error handlingDetails
| Frigade | SamurAI | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, AI Chatbots, Shopify Apps |
| Platforms | Web | Web |
| Became Popular | October 10, 2023 | February 17, 2023 |
| Website | frigade.com | thesamur.ai |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose SamurAI if...
- Discord integration
- Community management
- AI-powered analysis
With a FactScore™ of 57.3 vs 22.1, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while SamurAI stands out for Discord integration and Community management.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
SamurAI
Congrats on the launch! It looks like a really handy tool. Could you please explain how it is different from more traditional tools like Semrush? Many thanks
Finally a chatbot powered by chatGPT also useful for discord. It is essential to manage a community and automate some processes. I am very happy to be able to use it for my company, as the creators...
The tool is broken and returns errors if I try to create a community and just refuses to do anything if I try to connect one.
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or SamurAI?
Based on FactScore™, Frigade leads with a score of 57.3 vs 22.1. Frigade has a higher rating of 5.0★ compared to 3.7★.
What are the pros of Frigade compared to SamurAI?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of SamurAI compared to Frigade?
SamurAI uniquely offers: Discord integration, Community management, AI-powered analysis, ChatGPT integration, Comprehensive reports.
Is Frigade better rated than SamurAI?
Frigade is rated 5.0★ from 13 reviews. SamurAI is rated 3.7★ from 3 reviews.
What is the FactScore™ of Frigade and SamurAI?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and SamurAI scores 22.1.
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