Frill
Feedback, Roadmap and Announcements
Kraftful
Copilot for product builders
Updated February 2026
| Frill | Kraftful | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 10 | 6 |
| Pros | 13 | 10 |
| FactScore™ | 52.1 | 42.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frill — Pros
Feedback collection Product roadmap management Customer service Feature request management UI/UX design Customer engagement Frequent updates Upvoting system Community involvement Fair pricing Public pipelines Status updatesBoth tools — Pros
Slack integrationOnly in Kraftful — Pros
User feedback analysis Time-saving Analytics insights Automated product research Integration with multiple platforms A/B testing ChatGPT plugin Data-driven product culture Easy setupOnly in Frill — Cons
—Both tools — Cons
—Only in Kraftful — Cons
Analytics insights Annual plan commitmentDetails
| Frill | Kraftful | |
|---|---|---|
| Categories | Project management software, Customer loyalty platforms, User research | User research |
| Platforms | Web | Web |
| Became Popular | May 6, 2021 | July 15, 2019 |
| Website | www.frill.co | www.kraftful.com |
Who Should Pick Which?
Choose Frill if...
- Feedback collection
- Product roadmap management
- Customer service
Choose Kraftful if...
- User feedback analysis
- Time-saving
- Analytics insights
With a FactScore™ of 52.1 vs 42.3, Frill leads in community reception. Frill uniquely offers Feedback collection and Product roadmap management, while Kraftful stands out for User feedback analysis and Time-saving.
What Users Say
Frill
Frill allows us to engage our user communities by gathering bug reports and feedback on ideas, upvoting confirmed roadmap milestones and updating statuses. We send Frill update notifications into S...
I love frill. We are using it for gathering feature requests from our customers and to show our roadmap. Excited to see more features and the updates in future! :)
Frill provides an all-in-one solution for collecting user feedback, feature requests, and managing product roadmaps. It delivers value by creating a direct line to customer needs while transparentl...
Kraftful
I've been on the hunt for something like this for so long! The idea of connecting feedback from 30+ sources is a game-changer. Often, the nuggets of gold are buried in different platforms and it's ...
Super simple to get set up and get value from the app. Bit put off by needed to commit to an annual plan before being able to test out features that I'm excited to try. Would be happy to pay for a ...
Excited for a powerful product management tool to understand trends in user feedback. Now that Weights & Biases has scaled to hundreds of thousands of users, we need smart tools to help summari...
Related Comparisons
Frequently Asked Questions
Which is better, Frill or Kraftful?
Based on FactScore™, Frill leads with a score of 52.1 vs 42.3. Frill has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Frill compared to Kraftful?
Frill uniquely offers: Feedback collection, Product roadmap management, Customer service, Feature request management, UI/UX design.
What are the pros of Kraftful compared to Frill?
Kraftful uniquely offers: User feedback analysis, Time-saving, Analytics insights, Automated product research, Integration with multiple platforms.
Is Frill better rated than Kraftful?
Frill is rated 5.0★ from 10 reviews. Kraftful is rated 5.0★ from 6 reviews.
What is the FactScore™ of Frill and Kraftful?
FactScore™ weighs rating and review volume together. Frill scores 52.1 and Kraftful scores 42.3.
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