Frill
Feedback, Roadmap and Announcements
Persona Chat
Survey and Interview AI Generated Personas
Updated February 2026
| Frill | Persona Chat | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 10 | 1 |
| Pros | 13 | 0 |
| FactScore™ | 52.1 | 15.1 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frill — Pros
Feedback collection Product roadmap management Customer service Feature request management UI/UX design Customer engagement Frequent updates Upvoting system Community involvement Fair pricing Public pipelines Slack integration Status updatesBoth tools — Pros
—Only in Persona Chat — Pros
No unique pros listedOnly in Frill — Cons
—Both tools — Cons
—Only in Persona Chat — Cons
—Details
| Frill | Persona Chat | |
|---|---|---|
| Categories | Project management software, Customer loyalty platforms, User research | User research |
| Platforms | Web | Web |
| Became Popular | May 6, 2021 | March 1, 2024 |
| Website | www.frill.co | www.personachat.co |
Who Should Pick Which?
Choose Frill if...
- Feedback collection
- Product roadmap management
- Customer service
Choose Persona Chat if...
- No unique pros listed
With a FactScore™ of 52.1 vs 15.1, Frill leads in community reception. Frill uniquely offers Feedback collection and Product roadmap management, while Persona Chat stands out for No unique pros listed.
What Users Say
Frill
Frill allows us to engage our user communities by gathering bug reports and feedback on ideas, upvoting confirmed roadmap milestones and updating statuses. We send Frill update notifications into S...
I love frill. We are using it for gathering feature requests from our customers and to show our roadmap. Excited to see more features and the updates in future! :)
Frill provides an all-in-one solution for collecting user feedback, feature requests, and managing product roadmaps. It delivers value by creating a direct line to customer needs while transparentl...
Persona Chat
We used this tool for the BETA version of our product. It performed quite well. I would only improve the UX in it slightly
Related Comparisons
Frequently Asked Questions
Which is better, Frill or Persona Chat?
Based on FactScore™, Frill leads with a score of 52.1 vs 15.1. Frill has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Frill compared to Persona Chat?
Frill uniquely offers: Feedback collection, Product roadmap management, Customer service, Feature request management, UI/UX design.
What are the pros of Persona Chat compared to Frill?
Persona Chat uniquely offers: No unique pros listed.
Is Frill better rated than Persona Chat?
Frill is rated 5.0★ from 10 reviews. Persona Chat is rated 5.0★ from 1 reviews.
What is the FactScore™ of Frill and Persona Chat?
FactScore™ weighs rating and review volume together. Frill scores 52.1 and Persona Chat scores 15.1.
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