Frill

Feedback, Roadmap and Announcements

★★★★★ 5.0/5
FactScore™ 52.1
VS

Ribbon

On-demand user interviews with your own users - for free

★★★★★ 5.0/5
FactScore™ 15.1

Updated February 2026

Frill Ribbon
Rating 5.0★ 5.0★
Reviews 10 1
Pros 13 0
FactScore™ 52.1 15.1

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
52.1
Frill FactScore™
★ Frill wins on FactScore™
15.1
Ribbon FactScore™

Pros & Cons

Only in Frill — Pros

Feedback collection Product roadmap management Customer service Feature request management UI/UX design Customer engagement Frequent updates Upvoting system Community involvement Fair pricing Public pipelines Slack integration Status updates

Both tools — Pros

Only in Ribbon — Pros

No unique pros listed

Only in Frill — Cons

Both tools — Cons

Only in Ribbon — Cons

Details

Frill Ribbon
Categories Project management software, Customer loyalty platforms, User research User research
Platforms Web Web
Became Popular May 6, 2021 October 25, 2020
Website www.frill.co tryribbon.com

Who Should Pick Which?

Choose Frill if...

  • Feedback collection
  • Product roadmap management
  • Customer service

Choose Ribbon if...

  • No unique pros listed

With a FactScore™ of 52.1 vs 15.1, Frill leads in community reception. Frill uniquely offers Feedback collection and Product roadmap management, while Ribbon stands out for No unique pros listed.

3

What Users Say

Frill

O
Omar Nov 17, 2024
★★★★★

Frill allows us to engage our user communities by gathering bug reports and feedback on ideas, upvoting confirmed roadmap milestones and updating statuses. We send Frill update notifications into S...

C
Carsten Mar 31, 2022
★★★★★

I love frill. We are using it for gathering feature requests from our customers and to show our roadmap. Excited to see more features and the updates in future! :)

J
Jason Mar 2, 2025
★★★★★

Frill provides an all-in-one solution for collecting user feedback, feature requests, and managing product roadmaps. It delivers value by creating a direct line to customer needs while transparentl...

Ribbon

C
Chris Aug 6, 2022
★★★★★

Super helpful to discover user needs

Frequently Asked Questions

Which is better, Frill or Ribbon?

Based on FactScore™, Frill leads with a score of 52.1 vs 15.1. Frill has a higher rating of 5.0★ compared to 5.0★.

What are the pros of Frill compared to Ribbon?

Frill uniquely offers: Feedback collection, Product roadmap management, Customer service, Feature request management, UI/UX design.

What are the pros of Ribbon compared to Frill?

Ribbon uniquely offers: No unique pros listed.

Is Frill better rated than Ribbon?

Frill is rated 5.0★ from 10 reviews. Ribbon is rated 5.0★ from 1 reviews.

What is the FactScore™ of Frill and Ribbon?

FactScore™ weighs rating and review volume together. Frill scores 52.1 and Ribbon scores 15.1.

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