Frill
Feedback, Roadmap and Announcements
UserStudy
Get deeper insights from users, in hours not weeks
Updated February 2026
| Frill | UserStudy | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 10 | 3 |
| Pros | 13 | 0 |
| FactScore™ | 52.1 | 30.1 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frill — Pros
Feedback collection Product roadmap management Customer service Feature request management UI/UX design Customer engagement Frequent updates Upvoting system Community involvement Fair pricing Public pipelines Slack integration Status updatesBoth tools — Pros
—Only in UserStudy — Pros
No unique pros listedOnly in Frill — Cons
—Both tools — Cons
—Only in UserStudy — Cons
—Details
| Frill | UserStudy | |
|---|---|---|
| Categories | Project management software, Customer loyalty platforms, User research | User research |
| Platforms | Web | Web |
| Became Popular | May 6, 2021 | June 27, 2023 |
| Website | www.frill.co | www.userstudy.co |
Who Should Pick Which?
Choose Frill if...
- Feedback collection
- Product roadmap management
- Customer service
Choose UserStudy if...
- No unique pros listed
With a FactScore™ of 52.1 vs 30.1, Frill leads in community reception. Frill uniquely offers Feedback collection and Product roadmap management, while UserStudy stands out for No unique pros listed.
What Users Say
Frill
Frill allows us to engage our user communities by gathering bug reports and feedback on ideas, upvoting confirmed roadmap milestones and updating statuses. We send Frill update notifications into S...
I love frill. We are using it for gathering feature requests from our customers and to show our roadmap. Excited to see more features and the updates in future! :)
Frill provides an all-in-one solution for collecting user feedback, feature requests, and managing product roadmaps. It delivers value by creating a direct line to customer needs while transparentl...
UserStudy
This is a great way to collect feedback, as you actually get to hear users opinions! I would personally use this tool, especially if you're just starting out and don't have an audience to get feedb...
Good user research tool. Saves so much time.
UserStudy is very helpful to founders to collect feedback for their products. The AI summary of the feedback will be a great time-saver!
Frequently Asked Questions
Which is better, Frill or UserStudy?
Based on FactScore™, Frill leads with a score of 52.1 vs 30.1. Frill has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Frill compared to UserStudy?
Frill uniquely offers: Feedback collection, Product roadmap management, Customer service, Feature request management, UI/UX design.
What are the pros of UserStudy compared to Frill?
UserStudy uniquely offers: No unique pros listed.
Is Frill better rated than UserStudy?
Frill is rated 5.0★ from 10 reviews. UserStudy is rated 5.0★ from 3 reviews.
What is the FactScore™ of Frill and UserStudy?
FactScore™ weighs rating and review volume together. Frill scores 52.1 and UserStudy scores 30.1.
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