HelpCrunch
Modern live chat and email automation software.
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| HelpCrunch | Thunai | |
|---|---|---|
| Rating | 4.5★ | 5.0★ |
| Reviews | 2 | 24 |
| Pros | 0 | 22 |
| FactScore™ | 21.5 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in HelpCrunch — Pros
No unique pros listedBoth tools — Pros
—Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in HelpCrunch — Cons
—Both tools — Cons
—Only in Thunai — Cons
—Details
| HelpCrunch | Thunai | |
|---|---|---|
| Categories | Customer support tools, Email marketing, Marketing automation platforms | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | October 1, 2015 | June 19, 2025 |
| Website | helpcrunch.com | www.thunai.ai |
Who Should Pick Which?
Choose HelpCrunch if...
- No unique pros listed
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
With a FactScore™ of 21.5 vs 69.9, Thunai leads in community reception. HelpCrunch uniquely offers No unique pros listed, while Thunai stands out for Meeting productivity and Workflow automation.
What Users Say
HelpCrunch
We use this chat for a few months. Great functional, quickly develop of new features. But, you need to wait more than 20-50 min for an answer from manager.
HelpCrunch never ceases to impress me. The product is fantastic, the team is fantastic, and there's nothing more I could ask for
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Related Comparisons
Frequently Asked Questions
Which is better, HelpCrunch or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 21.5. Thunai has a higher rating of 5.0★ compared to 4.5★.
What are the pros of HelpCrunch compared to Thunai?
HelpCrunch uniquely offers: No unique pros listed.
What are the pros of Thunai compared to HelpCrunch?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
Is HelpCrunch better rated than Thunai?
HelpCrunch is rated 4.5★ from 2 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of HelpCrunch and Thunai?
FactScore™ weighs rating and review volume together. HelpCrunch scores 21.5 and Thunai scores 69.9.
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