Helpdesk by LabiDesk
All-in-one helpdesk to assist, engage & sell to leads
reconfigured
The analysts' journal for recording findings
Updated February 2026
| Helpdesk by LabiDesk | reconfigured | |
|---|---|---|
| Rating | 2.3★ | 5.0★ |
| Reviews | 3 | 15 |
| Pros | 0 | 17 |
| FactScore™ | 14 | 60.2 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Helpdesk by LabiDesk — Pros
No unique pros listedBoth tools — Pros
—Only in reconfigured — Pros
Journal style Insight capture Ease of use Customer-focused team Exploratory analysis support Time saving Hotkey functionality Knowledge management Centralized documentation Data workflow optimization Productivity improvement Slick format AI chat integration Context retention Project tracking Searchable notes Team collaborationOnly in Helpdesk by LabiDesk — Cons
—Both tools — Cons
—Only in reconfigured — Cons
Early stage developmentDetails
| Helpdesk by LabiDesk | reconfigured | |
|---|---|---|
| Categories | Knowledge base software, Customer support tools | Note and writing apps, Project management software, Knowledge base software |
| Platforms | Web | Web |
| Became Popular | May 4, 2021 | January 21, 2025 |
| Website | labidesk.com | reconfigured.io |
Who Should Pick Which?
Choose Helpdesk by LabiDesk if...
- No unique pros listed
Choose reconfigured if...
- Journal style
- Insight capture
- Ease of use
With a FactScore™ of 14 vs 60.2, reconfigured leads in community reception. Helpdesk by LabiDesk uniquely offers No unique pros listed, while reconfigured stands out for Journal style and Insight capture.
What Users Say
Helpdesk by LabiDesk
Worst LTD of the world!
Nice product thanks @maker
WORST CUSTOMER SUPPORT EVER!!!! DO NOT BUY THIS SOFTWARE. I signed up for this product through appsumo and I wasted my money. Not only does the product have glitches but their customer support is h...
reconfigured
I'm so grateful to Richard and Niko for creating a product that finally works like an analyst works- in twists and turns and random journeys. Reconfigured answers the prayers of anyone who works in...
I’ve been using Reconfigured on several of my data projects, and it has become my go-to platform for capturing and organizing thoughts I have when doing exploratory analysis or data modeling work. ...
I'm really happy with my experience! This app does simple things, but it does it exceptionally well. This app is meant to be a journal as you dig into data and try to extract meaning and insights f...
Related Comparisons
Frequently Asked Questions
Which is better, Helpdesk by LabiDesk or reconfigured?
Based on FactScore™, reconfigured leads with a score of 60.2 vs 14. reconfigured has a higher rating of 5.0★ compared to 2.3★.
What are the pros of Helpdesk by LabiDesk compared to reconfigured?
Helpdesk by LabiDesk uniquely offers: No unique pros listed.
What are the pros of reconfigured compared to Helpdesk by LabiDesk?
reconfigured uniquely offers: Journal style, Insight capture, Ease of use, Customer-focused team, Exploratory analysis support.
Is Helpdesk by LabiDesk better rated than reconfigured?
Helpdesk by LabiDesk is rated 2.3★ from 3 reviews. reconfigured is rated 5.0★ from 15 reviews.
What is the FactScore™ of Helpdesk by LabiDesk and reconfigured?
FactScore™ weighs rating and review volume together. Helpdesk by LabiDesk scores 14 and reconfigured scores 60.2.
Don't Get Fooled by Fake Social Media Videos
The world's first fact checker for social media. Paste any link and get an instant credibility score with sources.
Try FactCheckTool Free