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Hopper

Spend Less, Travel Better.

★☆☆☆☆ 1.1/5
FactScore™ 14.1
VS

Tailbox

Connect on a Video call with an AI and vibe code your trip.

★★★★★ 5.0/5
FactScore™ 23.9

Updated February 2026

Hopper Tailbox
Rating 1.1★ 5.0★
Reviews 21 2
Pros 1 0
FactScore™ 14.1 23.9

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

14.1
Hopper FactScore™
👑
23.9
Tailbox FactScore™
★ Tailbox wins on FactScore™

Pros & Cons

Only in Hopper — Pros

Flight price prediction

Both tools — Pros

—

Only in Tailbox — Pros

No unique pros listed

Only in Hopper — Cons

Poor customer service Refund issues Unreliable booking confirmations Bait and switch Unresponsive customer service Extra fees False advertising Lack of customer support Slow refund process Booking errors Complicated refund process Language barriers Difficult cancellation process Inaccurate hotel listings Poor communication

Both tools — Cons

—

Only in Tailbox — Cons

—

Details

Hopper Tailbox
Categories Flight booking apps, Hotel booking app, Travel Planning Flight booking apps, Hotel booking app, AI Characters
Platforms Web Web · iOS
Became Popular January 18, 2014 March 8, 2024
Website www.hopper.com tailbox.com

Who Should Pick Which?

Choose Hopper if...

  • Flight price prediction

Choose Tailbox if...

  • No unique pros listed

With a FactScore™ of 14.1 vs 23.9, Tailbox leads in community reception. Hopper uniquely offers Flight price prediction, while Tailbox stands out for No unique pros listed.

3

What Users Say

Hopper

B
Brittni Jul 20, 2025
★☆☆☆☆

Used hopper for a hotel in New York. The hotel ended up being overbooked. Tried to get a hold of Hopper so that we could get our money back to book another room they ignored us and refused to refun...

R
ryan Jul 1, 2025
★★☆☆☆

What do i think about Hopper? Well i used to think it was a top notch booking site until i had to request a refund based on cancelation of a room and rebooking with them cause i found the same room...

H
Helen Feb 21, 2025
★☆☆☆☆

I would give 0 starts if I could. I paid more for the flexible booking, with full refund and cancellation any time. I couldn’t make it to my trip for personal reasons and I TRIED to contact hopper ...

Tailbox

P
Patryk Mar 29, 2024
★★★★★

Cool for an active walk with friends. I tested it during a Sunday afternoon and am very satisfied!

A
Arzu Dec 13, 2023
★★★★★

Absolutely love it! Always had a FOMO in my travels. Won't miss anything anymore. You just made travel way more fun!

Frequently Asked Questions

Which is better, Hopper or Tailbox?

Based on FactScore™, Tailbox leads with a score of 23.9 vs 14.1. Tailbox has a higher rating of 5.0★ compared to 1.1★.

What are the pros of Hopper compared to Tailbox?

Hopper uniquely offers: Flight price prediction.

What are the pros of Tailbox compared to Hopper?

Tailbox uniquely offers: No unique pros listed.

Is Hopper better rated than Tailbox?

Hopper is rated 1.1★ from 21 reviews. Tailbox is rated 5.0★ from 2 reviews.

What is the FactScore™ of Hopper and Tailbox?

FactScore™ weighs rating and review volume together. Hopper scores 14.1 and Tailbox scores 23.9.

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