Jimo
Onboard users smarter, Scale faster.
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| Jimo | Thunai | |
|---|---|---|
| Rating | 4.7★ | 5.0★ |
| Reviews | 12 | 24 |
| Pros | 9 | 22 |
| FactScore™ | 52 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Jimo — Pros
Easy to use Feedback collection Non-technical team friendly Customer support Content customization In-app feature tours No-code platform A/B testing Release announcementsBoth tools — Pros
—Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in Jimo — Cons
Analytics Data integrationBoth tools — Cons
—Only in Thunai — Cons
—Details
| Jimo | Thunai | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, Survey and form builders | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | September 28, 2022 | June 19, 2025 |
| Website | jimo.ai | www.thunai.ai |
Who Should Pick Which?
Choose Jimo if...
- Easy to use
- Feedback collection
- Non-technical team friendly
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
With a FactScore™ of 52 vs 69.9, Thunai leads in community reception. Jimo uniquely offers Easy to use and Feedback collection, while Thunai stands out for Meeting productivity and Workflow automation.
What Users Say
Jimo
Looks super nice, would be great if you have data integration with segment & amplitude/mixpanel, so data analytics can all be in one place.
I've been using Jimo since its early beta stage, and the product's evolution has been truly impressive. I'm looking forward to this new phase and the ones after that. This product really is fantastic.
I discovered Jimo a few months ago; this new version is impressive. It is a new way to ask your users what they need and want. Congratulations @tmoussafer and the Jimo team for this launch.
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Related Comparisons
Frequently Asked Questions
Which is better, Jimo or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 52. Thunai has a higher rating of 5.0★ compared to 4.7★.
What are the pros of Jimo compared to Thunai?
Jimo uniquely offers: Easy to use, Feedback collection, Non-technical team friendly, Customer support, Content customization.
What are the pros of Thunai compared to Jimo?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
Is Jimo better rated than Thunai?
Jimo is rated 4.7★ from 12 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of Jimo and Thunai?
FactScore™ weighs rating and review volume together. Jimo scores 52 and Thunai scores 69.9.
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