Quo (formerly OpenPhone)
Never lose a customer with Quo
Zeda.io
AI-powered Product Discovery For Customer-focused Teams
Updated February 2026
| Quo (formerly OpenPhone) | Zeda.io | |
|---|---|---|
| Rating | 4.6★ | 5.0★ |
| Reviews | 21 | 23 |
| Pros | 18 | 16 |
| FactScore™ | 61.8 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Quo (formerly OpenPhone) — Pros
Reliable service Team collaboration Clean UI Easy setup Customer support Multiple numbers management Virtual phone numbers Affordable pricing AI features HubSpot integration International calling AI call summaries AI transcription API support Call quality Desktop app Mobile focused Workgroup centric designBoth tools — Pros
—Only in Zeda.io — Pros
Release notes creation User-friendly interface Product management features AI-powered insights All-in-one tool Customer-centric approach Operational efficiency Data-driven decisions Analytics Collaboration features Slack integration Academy section Affordable Ease of migration Insightful content Integrations with major toolsOnly in Quo (formerly OpenPhone) — Cons
Customer service issues Account suspension Bugs Text delivery issuesBoth tools — Cons
—Only in Zeda.io — Cons
Room for improvementDetails
| Quo (formerly OpenPhone) | Zeda.io | |
|---|---|---|
| Categories | Team collaboration software, Customer support tools, Messaging apps | Project management software, Team collaboration software, Product add-ons |
| Platforms | Web · iOS · Android | Web |
| Became Popular | July 7, 2018 | July 31, 2021 |
| Website | www.quo.com | zeda.io |
Who Should Pick Which?
Choose Quo (formerly OpenPhone) if...
- Reliable service
- Team collaboration
- Clean UI
Choose Zeda.io if...
- Release notes creation
- User-friendly interface
- Product management features
With a FactScore™ of 61.8 vs 69, Zeda.io leads in community reception. Quo (formerly OpenPhone) uniquely offers Reliable service and Team collaboration, while Zeda.io stands out for Release notes creation and User-friendly interface.
What Users Say
Quo (formerly OpenPhone)
No reviews yet
Zeda.io
Congrats on the launch! Love the slack plugin. Just a suggestion (dunno if possible): have you thought of accessing feedback via Jira tickets? This looks like something that could replace Jira so m...
Zeda.io is a brilliant AI-powered platform that is transforming the landscape of product discovery and strategy. It facilitates product teams in identifying customer problems, deciding on future bu...
I like the UI of the website. What I appreciate is an Academy section so one can be more aware of how to use the product! Good job, team!
Related Comparisons
Frequently Asked Questions
Which is better, Quo (formerly OpenPhone) or Zeda.io?
Based on FactScore™, Zeda.io leads with a score of 69 vs 61.8. Zeda.io has a higher rating of 5.0★ compared to 4.6★.
What are the pros of Quo (formerly OpenPhone) compared to Zeda.io?
Quo (formerly OpenPhone) uniquely offers: Reliable service, Team collaboration, Clean UI, Easy setup, Customer support.
What are the pros of Zeda.io compared to Quo (formerly OpenPhone)?
Zeda.io uniquely offers: Release notes creation, User-friendly interface, Product management features, AI-powered insights, All-in-one tool.
Is Quo (formerly OpenPhone) better rated than Zeda.io?
Quo (formerly OpenPhone) is rated 4.6★ from 21 reviews. Zeda.io is rated 5.0★ from 23 reviews.
What is the FactScore™ of Quo (formerly OpenPhone) and Zeda.io?
FactScore™ weighs rating and review volume together. Quo (formerly OpenPhone) scores 61.8 and Zeda.io scores 69.
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