Survicate
Effortless survey software for customer-centric businesses
Thunai
Human-like AI agents with real-time voice & screen assist
Updated February 2026
| Survicate | Thunai | |
|---|---|---|
| Rating | 4.6★ | 5.0★ |
| Reviews | 9 | 24 |
| Pros | 8 | 22 |
| FactScore™ | 45.6 | 69.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Survicate — Pros
User-friendly interface Excellent customer support AI survey creation Easy survey creation Extensive integrations Centralized feedback hub Customizable surveys Market research capabilitiesBoth tools — Pros
—Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appOnly in Survicate — Cons
Expensive pricing Not suitable for small businesses Predatory business practicesBoth tools — Cons
—Only in Thunai — Cons
—Details
| Survicate | Thunai | |
|---|---|---|
| Categories | Customer support tools, Data analysis tools, Survey and form builders, User research | Customer support tools, AI Chatbots, AI notetakers |
| Platforms | Web | Web |
| Became Popular | June 16, 2015 | June 19, 2025 |
| Website | survicate.com | www.thunai.ai |
Who Should Pick Which?
Choose Survicate if...
- User-friendly interface
- Excellent customer support
- AI survey creation
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
With a FactScore™ of 45.6 vs 69.9, Thunai leads in community reception. Survicate uniquely offers User-friendly interface and Excellent customer support, while Thunai stands out for Meeting productivity and Workflow automation.
What Users Say
Survicate
It works, support is great (but most of the time they will try to force you to upgrade your subscription tier) but VERY expensive, and really, how hard it can be to collect text forms from users? I...
Love this product! Survicate simplifies the feedback collection process for my team. Easy-to-navigate intuitive UI, helpful support and a big amount of integrations that make my life easier every d...
Love how easy it is to create surveys - whether from scratch or from a template or using AI assist, which is really cool! Plenty of support with setup. Really good customer support.
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Frequently Asked Questions
Which is better, Survicate or Thunai?
Based on FactScore™, Thunai leads with a score of 69.9 vs 45.6. Thunai has a higher rating of 5.0★ compared to 4.6★.
What are the pros of Survicate compared to Thunai?
Survicate uniquely offers: User-friendly interface, Excellent customer support, AI survey creation, Easy survey creation, Extensive integrations.
What are the pros of Thunai compared to Survicate?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
Is Survicate better rated than Thunai?
Survicate is rated 4.6★ from 9 reviews. Thunai is rated 5.0★ from 24 reviews.
What is the FactScore™ of Survicate and Thunai?
FactScore™ weighs rating and review volume together. Survicate scores 45.6 and Thunai scores 69.9.
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