Thunai
Human-like AI agents with real-time voice & screen assist
Tidio
Tidio- live chat boosted with bots
Updated February 2026
| Thunai | Tidio | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 24 | 3 |
| Pros | 22 | 10 |
| FactScore™ | 69.9 | 30.1 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appBoth tools — Pros
—Only in Tidio — Pros
Affordable solution Real-time customer support AI-generated responses Easy to get started Hassle-free installation Interactive interface Price-quality ratio Reliable platform Rich analytics setup Step-by-step guidesOnly in Thunai — Cons
—Both tools — Cons
—Only in Tidio — Cons
—Details
| Thunai | Tidio | |
|---|---|---|
| Categories | Customer support tools, AI Chatbots, AI notetakers | Customer support tools, Automation tools, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | June 19, 2025 | June 26, 2019 |
| Website | www.thunai.ai | www.tidio.com |
Who Should Pick Which?
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
Choose Tidio if...
- Affordable solution
- Real-time customer support
- AI-generated responses
With a FactScore™ of 69.9 vs 30.1, Thunai leads in community reception. Thunai uniquely offers Meeting productivity and Workflow automation, while Tidio stands out for Affordable solution and Real-time customer support.
What Users Say
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Tidio
Pretty comprehensive set of features - although it's pretty expensive.
Love that they have a free tier for (still small) projects.
I'd recommend this tool to anyone who'd like to boost their customer service without significant technical skills for an affordable price. The interface of the app is interactive and intuitive. The...
Related Comparisons
Frequently Asked Questions
Which is better, Thunai or Tidio?
Based on FactScore™, Thunai leads with a score of 69.9 vs 30.1. Thunai has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Thunai compared to Tidio?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
What are the pros of Tidio compared to Thunai?
Tidio uniquely offers: Affordable solution, Real-time customer support, AI-generated responses, Easy to get started, Hassle-free installation.
Is Thunai better rated than Tidio?
Thunai is rated 5.0★ from 24 reviews. Tidio is rated 5.0★ from 3 reviews.
What is the FactScore™ of Thunai and Tidio?
FactScore™ weighs rating and review volume together. Thunai scores 69.9 and Tidio scores 30.1.
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