Thunai
Human-like AI agents with real-time voice & screen assist
Wati
No-code chatbot builder for WhatsApp Business
Updated February 2026
| Thunai | Wati | |
|---|---|---|
| Rating | 5.0★ | 4.7★ |
| Reviews | 24 | 48 |
| Pros | 22 | 23 |
| FactScore™ | 69.9 | 78.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Thunai — Pros
Meeting productivity Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appBoth tools — Pros
Workflow automation Easy setupOnly in Wati — Pros
User-friendly interface Automation features Chatbots Responsive customer support API integrations Reliable performance WhatsApp broadcast CRM integration Affordable pricing Multi-agent support Detailed analytics Shopify integration Broadcast messaging Fast template approvals Google Sheets integration AI feature Historical data Multi-user assigning No-code automation Official Meta BSP Team collaborationOnly in Thunai — Cons
—Both tools — Cons
—Only in Wati — Cons
Missing features Poor customer support Billing issues Detailed analytics Slow performance Branding and backlink issues Ease of useDetails
| Thunai | Wati | |
|---|---|---|
| Categories | Customer support tools, AI Chatbots, AI notetakers | Customer support tools, Messaging apps, AI Chatbots |
| Platforms | Web | Web · iOS · Android |
| Became Popular | June 19, 2025 | May 11, 2020 |
| Website | www.thunai.ai | www.wati.io |
Who Should Pick Which?
Choose Thunai if...
- Meeting productivity
- Smart agents
- Customer support automation
Choose Wati if...
- User-friendly interface
- Automation features
- Chatbots
With a FactScore™ of 69.9 vs 78.9, Wati leads in community reception. Thunai uniquely offers Meeting productivity and Smart agents, while Wati stands out for User-friendly interface and Automation features.
What Users Say
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Wati
I evaluated several WhatsApp business automation platforms (MessageBird, Twilio, Freshchat) and Wati stood out for its perfect balance of power and simplicity. While competitors like Twilio offer r...
We mainly compared it with WhatsApp Business.WhatsApp Business was not enough once our team started growing. No proper shared inbox or automation.Wati made it easier to manage multiple agents, work...
Easy integration option available with almost every other apps
Related Comparisons
Frequently Asked Questions
Which is better, Thunai or Wati?
Based on FactScore™, Wati leads with a score of 78.9 vs 69.9. Wati has a higher rating of 4.7★ compared to 5.0★.
What are the pros of Thunai compared to Wati?
Thunai uniquely offers: Meeting productivity, Smart agents, Customer support automation, Sales automation, Automated summaries.
What are the pros of Wati compared to Thunai?
Wati uniquely offers: User-friendly interface, Automation features, Chatbots, Responsive customer support, API integrations.
Is Thunai better rated than Wati?
Thunai is rated 5.0★ from 24 reviews. Wati is rated 4.7★ from 48 reviews.
What is the FactScore™ of Thunai and Wati?
FactScore™ weighs rating and review volume together. Thunai scores 69.9 and Wati scores 78.9.
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