Thunai
Human-like AI agents with real-time voice & screen assist
WhatsApp Business
A simple tool for businesses to talk to their customers.
Updated February 2026
| Thunai | WhatsApp Business | |
|---|---|---|
| Rating | 5.0★ | 4.3★ |
| Reviews | 24 | 6 |
| Pros | 22 | 5 |
| FactScore™ | 69.9 | 36.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appBoth tools — Pros
—Only in WhatsApp Business — Pros
Accessibility Automation tools Customer relationship management Integration with AI Time zone managementOnly in Thunai — Cons
—Both tools — Cons
—Only in WhatsApp Business — Cons
Account setup issues Unresponsive supportDetails
| Thunai | WhatsApp Business | |
|---|---|---|
| Categories | Customer support tools, AI Chatbots, AI notetakers | Customer support tools, Marketing automation platforms, Messaging apps |
| Platforms | Web | Web · iOS · Android |
| Became Popular | June 19, 2025 | October 11, 2017 |
| Website | www.thunai.ai | www.whatsapp.com |
Who Should Pick Which?
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
Choose WhatsApp Business if...
- Accessibility
- Automation tools
- Customer relationship management
With a FactScore™ of 69.9 vs 36.3, Thunai leads in community reception. Thunai uniquely offers Meeting productivity and Workflow automation, while WhatsApp Business stands out for Accessibility and Automation tools.
What Users Say
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
WhatsApp Business
Adding the WhatsApp interface was key to allow our users to feel like they have a Personal Assistant in their back pocket. :)
You can deploy your Shipable Ai into WhatsApp
The platform where everything comes to life.
Related Comparisons
Frequently Asked Questions
Which is better, Thunai or WhatsApp Business?
Based on FactScore™, Thunai leads with a score of 69.9 vs 36.3. Thunai has a higher rating of 5.0★ compared to 4.3★.
What are the pros of Thunai compared to WhatsApp Business?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
What are the pros of WhatsApp Business compared to Thunai?
WhatsApp Business uniquely offers: Accessibility, Automation tools, Customer relationship management, Integration with AI, Time zone management.
Is Thunai better rated than WhatsApp Business?
Thunai is rated 5.0★ from 24 reviews. WhatsApp Business is rated 4.3★ from 6 reviews.
What is the FactScore™ of Thunai and WhatsApp Business?
FactScore™ weighs rating and review volume together. Thunai scores 69.9 and WhatsApp Business scores 36.3.
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