Userback
#1 Visual feedback tool for software teams
Zeda.io
AI-powered Product Discovery For Customer-focused Teams
Updated February 2026
| Userback | Zeda.io | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 8 | 23 |
| Pros | 19 | 16 |
| FactScore™ | 47.7 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Userback — Pros
Consistent updates Essential for workflows Seamless integrations UI redesign Integration capabilities Project management tool Responsive support Screenshot feedback Visual feedback tools Annotations CMS integration Feedback administration Flexibility Pabbly integration Real-time feedback collection Stable and reliable Voice recordings Zapier integrationBoth tools — Pros
User-friendly interfaceOnly in Zeda.io — Pros
Release notes creation Product management features AI-powered insights All-in-one tool Customer-centric approach Operational efficiency Data-driven decisions Analytics Collaboration features Slack integration Academy section Affordable Ease of migration Insightful content Integrations with major toolsOnly in Userback — Cons
—Both tools — Cons
—Only in Zeda.io — Cons
Room for improvementDetails
| Userback | Zeda.io | |
|---|---|---|
| Categories | Project management software, Automation tools, User research | Project management software, Team collaboration software, Product add-ons |
| Platforms | Web | Web |
| Became Popular | July 9, 2016 | July 31, 2021 |
| Website | www.userback.io | zeda.io |
Who Should Pick Which?
Choose Userback if...
- Consistent updates
- Essential for workflows
- Seamless integrations
Choose Zeda.io if...
- Release notes creation
- Product management features
- AI-powered insights
With a FactScore™ of 47.7 vs 69, Zeda.io leads in community reception. Userback uniquely offers Consistent updates and Essential for workflows, while Zeda.io stands out for Release notes creation and Product management features.
What Users Say
Userback
Allowed us to get feedback from our users during beta testing and rollout! Help us make our product better by using Userback on Resemble!
We have been using Userback since 2019 and it's an essential tool in our web development and maintenance process. We love the flexibility of the tool and the responsiveness of support. We use its i...
I have been using Userback for many years. It's one of its kind and can be used in different ways. Think of it as a user friendly feedback tool with screenshots enabled, a form to get users input, ...
Zeda.io
Congrats on the launch! Love the slack plugin. Just a suggestion (dunno if possible): have you thought of accessing feedback via Jira tickets? This looks like something that could replace Jira so m...
Zeda.io is a brilliant AI-powered platform that is transforming the landscape of product discovery and strategy. It facilitates product teams in identifying customer problems, deciding on future bu...
I like the UI of the website. What I appreciate is an Academy section so one can be more aware of how to use the product! Good job, team!
Related Comparisons
Frequently Asked Questions
Which is better, Userback or Zeda.io?
Based on FactScore™, Zeda.io leads with a score of 69 vs 47.7. Zeda.io has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Userback compared to Zeda.io?
Userback uniquely offers: Consistent updates, Essential for workflows, Seamless integrations, UI redesign, Integration capabilities.
What are the pros of Zeda.io compared to Userback?
Zeda.io uniquely offers: Release notes creation, Product management features, AI-powered insights, All-in-one tool, Customer-centric approach.
Is Userback better rated than Zeda.io?
Userback is rated 5.0★ from 8 reviews. Zeda.io is rated 5.0★ from 23 reviews.
What is the FactScore™ of Userback and Zeda.io?
FactScore™ weighs rating and review volume together. Userback scores 47.7 and Zeda.io scores 69.
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