Amazon

Work Hard. Have Fun. Make History.

★★★★★ 4.6/5 from 17 reviews

What is Amazon?

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Pros & Cons

Pros

  • Vast product selection
  • Convenient shopping experience
  • Fast delivery
  • Amazon Prime
  • Competitive pricing
  • Exceptional customer service
  • Reliable delivery
  • User-friendly interface
  • Hassle-free returns
  • Customer reviews
  • Prime Video
  • Extensive marketplace
  • Personalized recommendations
  • Easy price comparison
  • Secure payment methods

Cons

  • Counterfeit products
  • Inconsistent third-party sellers
  • Labor issues
  • Delivery issues
  • Overcrowded with knock-offs
  • Environmental impact
  • Monopolistic practices
  • Packaging waste

Tool Details

Categories Ecommerce platforms, Marketplace sites, Shopping
Website amazon.com
Became Popular December 2, 2013
Platforms Web · iOS · Android
Social

Recent Reviews (12)

J
Jao Oct 27, 2023
★★★★★

Who doesn't love using this? Amazon just continues to amaze me

I
Ivan Nov 16, 2025
★★★★★

If you ever feel like giving us API access, we could finally stop paying Apify

L
Lala Feb 16, 2025
★★★★★

Amazon is one of the best online marketplaces, offering a massive selection of products across every category imaginable. Whether it's electronics, books, household items, or groceries, Amazon provides convenience with competitive pricing and fast delivery. One of its biggest advantages is Amazon Prime, which offers fast shipping, exclusive deals, and access to Prime Video. The customer service is generally responsive, and the return policy is straightforward, making purchases worry-free. A few drawbacks include occasional pricing fluctuations and third-party sellers with varying product quality. Sometimes, delivery delays happen, but overall, Amazon remains one of the most convenient and trusted e-commerce platforms available today.

Competitive pricing Vast product selection Fast delivery Amazon Prime Hassle-free returns Delivery issues Inconsistent third-party sellers
D
Dedi Mar 2, 2025
★★★★★

Amazon is a go-to platform for online shopping, offering a vast selection of products, competitive pricing, and fast delivery, especially with Prime membership. Its user-friendly interface, reliable customer service, and personalized recommendations enhance the shopping experience. While convenience is a major strength, some users have concerns about counterfeit products, seller reliability, and packaging waste. Overall, Amazon remains a top choice for those seeking variety, speed, and ease in online shopping.

User-friendly interface Competitive pricing Vast product selection Fast delivery Exceptional customer service Personalized recommendations Counterfeit products Inconsistent third-party sellers Packaging waste
D
Dwi Feb 26, 2025
★★★★★

Amazon is a leading e-commerce platform known for its vast selection, competitive pricing, and fast delivery through Prime. It offers everything from electronics to groceries, along with services like Kindle, Alexa, and Amazon Web Services (AWS). The customer experience is generally smooth, with reliable reviews and easy returns, though some users find issues with counterfeit products or customer service. Despite this, its convenience and innovation make it a go-to marketplace for millions.

Competitive pricing Vast product selection Fast delivery Amazon Prime Hassle-free returns Customer reviews Counterfeit products
Y
Yanti Feb 27, 2025
★★★★★

Amazon is a go-to marketplace for almost anything, offering a vast selection, competitive prices, and fast shipping, especially with Prime. The platform is user-friendly, with helpful reviews and easy returns. While customer service is generally reliable, issues like counterfeit products and inconsistent third-party sellers can be drawbacks. Overall, its convenience, variety, and seamless shopping experience make it a top choice for online shopping.

User-friendly interface Competitive pricing Convenient shopping experience Vast product selection Fast delivery Amazon Prime Hassle-free returns Customer reviews Counterfeit products Inconsistent third-party sellers
R
Rizky Feb 27, 2025
★★★★★

Amazon is a leading e-commerce platform offering a vast selection of products, fast shipping, and convenient services like Prime, Kindle, and Alexa. Its user-friendly interface, customer reviews, and personalized recommendations enhance the shopping experience. While pricing and counterfeit products can be concerns, its reliable delivery, strong customer service, and extensive marketplace make it a go-to for online shopping worldwide.

User-friendly interface Reliable delivery Vast product selection Extensive marketplace Exceptional customer service Personalized recommendations Counterfeit products
M
Marcel Feb 26, 2025
★★★★★

Amazon is a leading e-commerce platform known for its vast product selection, fast delivery, and user-friendly shopping experience. With services like Prime, Alexa, and AWS, it extends beyond retail into streaming, smart technology, and cloud computing. Its customer service, competitive pricing, and convenience make it a go-to for online shopping, though concerns about worker conditions and marketplace competition persist.

Competitive pricing Convenient shopping experience Vast product selection Fast delivery Amazon Prime Exceptional customer service Labor issues
L
Lambobaby Sep 5, 2024
★★★☆☆

Can be very useful, but it is over-crowded with Chinese knock-offs. Look up a brand name? Good luck finding it in the thousands of copy cats. Search feature pulls up what it wants, not what was specifically requested. Can this not be regulated (by Amazon) any better? Has become very frustrating to use.

Overcrowded with knock-offs Counterfeit products
A
Another Nov 27, 2023
★★★★☆

Seriously convenient, but why allow SO MANY knock-offs of good products. I'm all for inclusion but it's making it impossible to find the name brands without having to sort through the cheapest possible (in terms of quality) products. Have to be very careful what you are buying so it ends up taking twice as long as it should to place an order. And why can I find a product one time, search for it again, and it's nowhere to be found? Search a 3rd time and it appears again! Big waste of time.

Convenient shopping experience Overcrowded with knock-offs Counterfeit products
B
Bridget Dec 21, 2023
★★★★☆

I use Amazon almost every month, sometimes even few times a month:) I am mostly satisfied with the service, but a few times I had troubles with delivery. One time my package was lost and once it was delivered to the wrong adress. However I still use Amazon because of its variety of products and its conveniency.

Convenient shopping experience Vast product selection Delivery issues
J
Javed Jan 12, 2024
★★★★★

Instead of spending time searching for shops and not finding what we need, Amazon is open 24X7 with ample varieties. However, sometimes it can be difficult to chose from such a wide variety

Convenient shopping experience Vast product selection

Frequently Asked Questions about Amazon

When did Amazon become popular?

Amazon became popular around December 2, 2013.

What are the main advantages of using Amazon?

The top advantages of Amazon include: vast product selection, convenient shopping experience, fast delivery, Amazon Prime, competitive pricing.

What are the disadvantages of Amazon?

Some reported disadvantages of Amazon include: counterfeit products, inconsistent third-party sellers, labor issues, delivery issues, overcrowded with knock-offs.

What is Amazon's overall user rating?

Amazon has an overall rating of 4.6/5 based on 17 user reviews.

Is Amazon available on mobile devices?

Yes, Amazon is available on iOS (App Store) & Android (Google Play).

What type of tool is Amazon?

Amazon belongs to the following categories: Ecommerce platforms, Marketplace sites, Shopping.

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