Otis

Otis AI initially impressed us with a convincing sales presentation, prompting us to provide access to our accounts and complete their detailed onboarding process for each client we intended for them to manage. However, just as we were about to launch, we encountered a significant setback: Otis AI informed us that they would only manage ads through their accounts, not using our MCC account as expected. With my extensive experience in digital marketing, I was taken aback by this approach, as it not only monopolizes the data, making it inaccessible if we ever ended the partnership, but also contradicts industry standards for client account management. Despite our attempts to negotiate, Otis AI remained inflexible. Consequently, we requested a cancellation and a refund at the onset of our collaboration, before any ads were activated. Although the decision to separate was mutual, the process of obtaining a refund, involving several weeks and numerous emails to their CEO, proved futile. Ultimately, Otis AI chose to retain the fees, citing misinformation on our part. It's important to note that no reputable agency operates exclusively from their own ad accounts when managing client campaigns.

As a busy small business owner, I don’t have much time on my hands, but with Otis managing our campaigns, they were able to streamline manual marketing tasks that would otherwise be time-consuming for us. From generating content ideas to optimizing our campaigns and ad spending, Otis fully automated the process, allowing our team to focus our energy on other important aspects of our business.

I've been using Otis AI for our business, and I can't believe how much time it saves us! This platform makes managing our paid ads on Facebook, Instagram, Google, and YouTube so much easier. The AI does an amazing job of improving our marketing performance and optimizing our ad spend, which has really boosted our ROI. Plus, it's super cost-effective. Thanks to Otis AI, we can now focus more on running our business instead of getting bogged down with ad management. I highly recommend it to any business looking to simplify their digital marketing.