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Great product! This is definiately a must have for customer support since most questions are simple, repetitive questions that could have been answered by reading an FAQ section. Question: Since privacy is such a big concern in AI, how do you guys handle privacy? How do you ensure that data that an account uploads won't be used in a different account?

Congrats to the Ioni team on a great product, in my experience working in Product a lot of the value you can get from working with a great Customer Support team is in understanding where the gaps are in the knowledge base. It would be super valuable if Ioni could play a role in identifying, surfacing and tracking the closure of these gaps over time. Keep up the great work.

With Ioni handling routine inquiries, our support team can focus on more complex issues that require a human touch. This has not only boosted our team's morale but has also allowed us to allocate our resources more efficiently. It's a great product. I highly recommend starting to use it!

Interesting tool, which I found could be used not only for the customers, but also for internal usage. It's great, that you can quickly copy/paste data and discuss it with AI. It could be specifications, meetings, etc.

The ChatGPT-based AI generates prompt and accurate responses, enhancing overall customer experience. The integration with knowledge bases is seamless, ensuring efficient and informed interactions. Kudos to the team for creating a valuable tool!

Congratulations on your launch. I had the chance to test your product. What infrastructure are you using to achieve such fast conversation? Have you opted for frameworks like Langchain? How do you store the trained data?

It's not just about answering queries; it's about creating a seamless, melodious customer journey that resonates positively with every interaction.

Great work! This would save huge amount of time and engergy on customer support as a solo entrepreneur

Powerful & Great Platform. Good work

Good stuff, looking forward to using it!