What is Discord?
A voice, video and text communication service used by over a hundred million people to hang out and talk with their friends and communities.
Pros & Cons
Pros
- Community building
- Voice channels
- Text chat
- Real-time collaboration
- Video calls
- Customizable servers
- Bots
- Low latency
- Cross-platform accessibility
- Role-based access
- Screen sharing
- Server management
- Free tier
- Custom emojis
- Frequent updates
- Nitro subscription
Cons
- Cluttered interface
- Connectivity issues
- Overwhelming for new users
- Resource-intensive
- Poor customer support
- Bots
- Privacy concerns
- Nitro subscription
- Voice channels
Tool Details
| Categories | Messaging apps, Community management |
|---|---|
| Website | discord.com |
| Became Popular | July 16, 2015 |
| Platforms | Web · iOS · Android |
| Social | Instagram · Facebook |
Recent Reviews (13)
Discord has been vital in building and nurturing the Recall community from day one. During our beta testing phase, it became the go-to platform for connecting directly with our earliest users, gathering real-time feedback, and iterating quickly based on their input. Join us: https://discord.gg/BSYrT3UeGR Our growing Discord server is a vibrant space where users discuss product direction, share use cases, and suggest features. More importantly, it’s where we catch and fix bugs fast—sometimes within minutes of being reported—thanks to the immediacy of the conversations. The community’s energy, plus that iconic quack sound, keeps things lively and engaged. Pro tip: Organize your channels thoughtfully. Dedicated threads for feedback, bug reports, product updates, and casual chat help both your team and community stay organized and focused. While we considered Slack, Discord struck the perfect balance between casual, friendly community vibes and highly focused, actionable interaction. If you’re building a product with passionate early adopters or beta testers, Discord is a must-have to stay connected and responsive.
Discord has played a critical role in building the Recall community. It’s where we connect with our earliest users, gather real-time feedback, debug issues together, and share sneak peeks of what’s coming next. We have a growing Discord server that’s become a lively space for conversations around product direction, use cases, and feature requests. It’s also where we catch and squash bugs quickly—sometimes within minutes of being reported. We love the quack sound! Tip: Organize your channels intentionally—having dedicated threads for feedback, bugs, product updates, and general chat makes it easier for your community (and your team) to stay engaged and focused. We also considered tools like Slack but Discord gave us the perfect mix of casual community vibes and high signal interaction. If you’re building something with a passionate user base, Discord is a no-brainer for staying close to the people who matter most.
I've been an early adopter and watching this app grow over the years has been amazing! Discord is a fantastic piece of software! I've been able to replace most of my social media use with it. It's like a hybrid of everything you would want: forums, streaming, messaging, and voice chats (similar to slack huddles, or old school VoiP stuff like teamspeak or ventrillo, but much better). The engineering department is fantastic, and they have been ramping their development in recent years, and refactoring services for performance (read the somewhat recent go -> rust refactors over the past few years). I highly recommend!
Discord has proven to be an exceptional platform for fostering a player forum-like environment that is both convenient and highly interactive. As a product manager, I've been able to engage with our users in real-time discussions about the strengths and weaknesses of our product, directly capturing their feedback and addressing their concerns. The multifaceted interaction capabilities of Discord have allowed us to connect with users in various ways, from text chats to voice calls, which has been instrumental in obtaining immediate feedback on online issues and enhancing our product development process. One of the standout features of Discord is its ability to facilitate rapid response to user feedback. We can quickly identify and address issues as they arise, which is crucial for maintaining a positive user experience. Additionally, Discord has become a hub for launching various operational activities. We've successfully used it to initiate product promotions, leverage it for product virality, and attract new users through strategic community engagement activities The platform's structure allows us to create dedicated servers for our product, where we can segment users based on their interests and needs, ensuring that information is delivered precisely and efficiently. This has not only helped in user retention but also in creating a network effect, as users bring in their peers, expanding our community. It has not only streamlined our community management but also significantly contributed to our product's growth and user engagement. Its versatility and user-friendly interface make it a top choice for any product looking to build a strong, interactive community around their brand.
In its prime, from 2020 to 2021, Discord was a fantastic platform for communication and community building. However, since then, it has taken a turn for the worse. The app is now riddled with bugs and crashes that disrupt conversations and create a frustrating user experience. One of the most concerning changes has been the bot verification process. Discord now allows bots to be verified without needing to be in 100 or more servers. This has led to an influx of low-quality bots that clutter channels and diminish the overall experience. The moderation tools remain inadequate, enabling toxic behavior to persist in many servers. Additionally, the user interface feels increasingly cluttered, making it difficult to find servers or navigate conversations efficiently. Notifications are overwhelming and often lead to confusion rather than meaningful interactions. Overall, Discord has fallen short of its potential, and I can no longer recommend it as a reliable communication tool.
I originally joined Discord for gaming, but now I use it for work, projects, and study groups. The voice channels, role-based access, bots — it’s surprisingly powerful for organizing any kind of community. I’ve helped run everything from hackathons to creative workshops on Discord. The interface is smooth, and once you tune your notification settings, it’s easy to stay focused. It’s a flexible, adaptable platform — whether you're building a startup community or hosting a casual meetup.
An excellent application with a wide array of uses ranging from personal, enterprise, or community-related scopes. The monetization policy is fair and provides something for all different types of users. It provides a great scope of settings and options to tailor it to your particular use. In my experience I have had some persistent issues that have not been fixed after a long while: incorrect camera orientation with the user and how it displays for everyone in the voice channel on iOS devices, audio sharing issues on desktops while streaming for some applications (particularly voice chat), and very frequent updates (at least on the MacOS version).
Audio channels paired with cloud remote workstations made for an experience snappier and closer than any open office ever did. We could see our colleagues were busy, we could join at any time with basically no friction. When things needed to happen they simply did, no friction, no calls, no bureaucracy. While it might sound like a toy it makes from a tremendous tool for remote development teams.
Is great for workplace communication for our team, offering a more flexible and informal platform that fosters collaboration and community better than Slack. Its superior voice chat options and customizable server setups cater to our dynamic work needs, making it the go-to for real-time discussions and team bonding.
Needs more convenience features like scriptability, flexibility, extensibility, especially for joining, managing, organizing or leaving servers or bots / apps. Support does not respond and did not let me recover my hacked account.
I use Discord regularly to stay connected with friends and communities that share my interests. It offers a great mix of text, voice, and video chat, which makes it easy to communicate no matter the situation. I especially like the ability to join different servers tailored to my hobbies, work projects, and social groups. The interface is straightforward, and I appreciate the customizable notifications that help me stay focused. Whether I’m gaming, collaborating, or just chatting, Discord keeps everything organized and accessible. For me, it’s become an essential platform that delivers a fantastic experience every time.
I think Discord is a fantastic platform, especially for community building and communication. It’s a great tool for both casual and professional use, offering features like voice and video chat, direct messaging, and customizable channels. The integration of bots and third-party apps is also a huge plus, enabling automation and enhancing user experience. For gamers, it’s obviously a go-to, but its versatility makes it just as useful for study groups, work teams, and hobby communities. The ease of creating and managing servers is one of its biggest strengths, and the community features like roles, permissions, and moderation tools help maintain organization. It has a pretty great balance of fun and functionality. The ability to share content, collaborate, and just hang out with others in real-time is something that’s hard to beat in terms of online interaction. If you’re into building communities or just staying connected with friends, it’s hard to go wrong with Discord!
As a product manager and growth lead, I'm impressed by Discord's seamless user experience and robust feature set. The platform's voice, text, and video capabilities foster strong community engagement, while its API and bot support offer endless customization possibilities. Discord's focus on user privacy and security is commendable, ensuring a safe space for interactions. The growth strategy, leveraging word-of-mouth and user-generated content, has been highly effective, attracting a diverse user base.
Frequently Asked Questions about Discord
When did Discord become popular?
Discord became popular around July 16, 2015.
What are the main advantages of using Discord?
The top advantages of Discord include: community building, voice channels, text chat, real-time collaboration, video calls.
What are the disadvantages of Discord?
Some reported disadvantages of Discord include: cluttered interface, connectivity issues, overwhelming for new users, resource-intensive, poor customer support.
What is Discord's overall user rating?
Discord has an overall rating of 4.7/5 based on 127 user reviews.
Is Discord available on mobile devices?
Yes, Discord is available on iOS (App Store) & Android (Google Play).
What type of tool is Discord?
Discord belongs to the following categories: Messaging apps, Community management.
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