Frill

Feedback, Roadmap and Announcements

★★★★★ 5.0/5 from 10 reviews

Project management software Customer loyalty platforms User research

What is Frill?

Working out what features your customers want is messy business. Frill makes light work of collecting, prioritising and communicating these feature updates.

Pros & Cons

Pros

Feedback collection
Product roadmap management
Customer service
Feature request management
UI/UX design
Customer engagement
Frequent updates
Upvoting system
Community involvement
Fair pricing
Public pipelines
Slack integration
Status updates

Tool Details

Categories	Project management software, Customer loyalty platforms, User research
Website	www.frill.co
Became Popular	May 6, 2021
Platforms	Web

Recent Reviews (5)

Omar Nov 17, 2024

★★★★★

Frill allows us to engage our user communities by gathering bug reports and feedback on ideas, upvoting confirmed roadmap milestones and updating statuses. We send Frill update notifications into Slack, to know whenever an idea or report is submitted which allows us to stay on our toes. We now have a clear idea on what developments to prioritise as we continue building.

Slack integration Customer engagement Feedback collection Feature request management Product roadmap management Upvoting system Status updates

Carsten Mar 31, 2022

★★★★★

I love frill. We are using it for gathering feature requests from our customers and to show our roadmap. Excited to see more features and the updates in future! :)

Feedback collection Product roadmap management

Jason Mar 2, 2025

★★★★★

Frill provides an all-in-one solution for collecting user feedback, feature requests, and managing product roadmaps. It delivers value by creating a direct line to customer needs while transparently communicating your development priorities.

Feedback collection Feature request management Product roadmap management

Ludovic Mar 31, 2022

★★★★★

It's been a while since I wanted to have a tool that would allow my users to submit ideas, to vote for them, but also to display the roadmaps of my SAAS other than on Trello (as everyone does for ease️). Of course, I have already seen CEOs go through tools like Nolt, FeedBear or HelloNext or even use "homemade" solutions like WooCommerce does with its 'ideas' subdomain, but all of them turned me off by their side "gas factory". Frill is a game changer, literally, all of a sudden submitting ideas, sharing them, voting for them, getting reports… becomes fun! All of a sudden your roadmap becomes attractive. All of a sudden my users feel involved, they are motivated to co-build with me the products or services they expect, and I never got that before Frill. Take the plunge, you won't regret it, especially since Michael Hill the co-founder does what he sells: he is very attentive to his users to implement the features they expect and even more!

Customer service Customer engagement Community involvement Feedback collection Feature request management Product roadmap management Upvoting system

Vladislava Jul 4, 2025

★★★★★

Congrats on your PH launch, Mike! Frill’s embeddable widgets—feedback, roadmap, announcements—all set up in 2 minutes? That’s seriously cool. Love how it blends SSO, themes, Canny import, webhooks + Jira/Trello. Well done!

Feedback collection Product roadmap management