Cognito Forms

I've used Cognitoforms for several years now. It's a very versatile tool. I've used it to make very simple and very complex workflows. The lookup/person fields are fantastic for keeping data consistent between forms for easy analytics. Document generation and automatic e-mails have allowed us to entirely automate some administrative processes. Support is friendly, knowledgeable, and responds quickly. Frequent feature enhancements. Highly recommend.

Have used Cognito Forms for many years at two companies, and the form builder is excellent. Haven't had a chance to use the client portal yet and I'm not 100% sure if we will since we have alternate solutions in place, but I do have one potential use in mind that I'll consider. The actual form builder is excellent. There are options that are a little more hidden around submitting workflows to webhooks that are not as obvious that they exist as I wish they were, and their lookups work but are sometimes frustrating compared to an actual database especially when trying to tie in some automations. I wish the end user portal offered Passkeys as an option for users rather than only email authentication (which I hate as a user), or SSO via Google or Microsoft alternately, which would make it more compelling as I would love to have SSO-authenticated forms for end users and it would improve our use-case substantially. But the features they do have are quite impressive and they do keep developing new ones regularly. Price increases over many years do happen but have mostly been reasonable.

I’ve been using Cognito Forms for 7 years as a consultant, and it works across multiple industries and workflows. It allows for complexity yet it is agile in development, and can quickly be scaled up with no issues. The addition of the workflow feature is truly a game changer and will put Cognito Forms into the mix as a top 5 form builder in the world. The support is great and has always been able to resolve even very complex issues. I would highly recommend.