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Assembly

Branded customer portals & AI-powered CRM

★★★★★ 5.0/5
FactScore™ 52.1
VS

CRM Chat

A better way to use CRM

★★★★★ 5.0/5
FactScore™ 30.1

Updated February 2026

Assembly CRM Chat
Rating 5.0★ 5.0★
Reviews 10 3
Pros 20 0
FactScore™ 52.1 30.1

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
52.1
Assembly FactScore™
★ Assembly wins on FactScore™
30.1
CRM Chat FactScore™

Pros & Cons

Only in Assembly — Pros

AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Easy integration Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performance

Both tools — Pros

—

Only in CRM Chat — Pros

No unique pros listed

Only in Assembly — Cons

Learning curve

Both tools — Cons

—

Only in CRM Chat — Cons

—

Details

Assembly CRM Chat
Categories Customer support tools, CRM software, Invoicing tools CRM software, Messaging apps, AI Chatbots
Platforms Web Web
Became Popular September 30, 2025 December 12, 2023
Website assembly.com crmchat.ai

Who Should Pick Which?

Choose Assembly if...

  • AI features
  • All-in-one platform
  • Chat

Choose CRM Chat if...

  • No unique pros listed

With a FactScore™ of 52.1 vs 30.1, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while CRM Chat stands out for No unique pros listed.

3

What Users Say

Assembly

J
Jen Sep 30, 2025
★★★★★

I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...

F
Finoana Oct 1, 2025
★★★★★

I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...

J
Jeremiah Oct 1, 2025
★★★★★

Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...

CRM Chat

G
George Dec 12, 2023
★★★★★

Yes, I might be biased :) But I use the CRM chat a lot. Mainly to send updates on leads and tasks in my HubSpot via WhatsApp voice messages.

D
Dima Dec 14, 2023
★★★★★

Sales people hate wrestling with their CRMs! No one likes a chore of typing in the notes, so your client interaction data is never fresh. This product is brilliant! It makes updating the CRM and pu...

F
Fido Dec 28, 2023
★★★★★

Powerful and best because I have experience and I use in practical life

Frequently Asked Questions

Which is better, Assembly or CRM Chat?

Based on FactScore™, Assembly leads with a score of 52.1 vs 30.1. Assembly has a higher rating of 5.0★ compared to 5.0★.

What are the pros of Assembly compared to CRM Chat?

Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.

What are the pros of CRM Chat compared to Assembly?

CRM Chat uniquely offers: No unique pros listed.

Is Assembly better rated than CRM Chat?

Assembly is rated 5.0★ from 10 reviews. CRM Chat is rated 5.0★ from 3 reviews.

What is the FactScore™ of Assembly and CRM Chat?

FactScore™ weighs rating and review volume together. Assembly scores 52.1 and CRM Chat scores 30.1.

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