Assembly
Branded customer portals & AI-powered CRM
erxes Inc
Source available experience management infrastructure
Updated February 2026
| Assembly | erxes Inc | |
|---|---|---|
| Rating | 5.0★ | 4.6★ |
| Reviews | 10 | 7 |
| Pros | 20 | 13 |
| FactScore™ | 52.1 | 41.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Assembly — Pros
AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Easy integration Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performanceBoth tools — Pros
—Only in erxes Inc — Pros
Easy to use Open source User experience Plugin architecture Business growth Customizable Customer retention Data collection Flexibility Marketplace feature Micro-services architecture Privacy focused Task managementOnly in Assembly — Cons
Learning curveBoth tools — Cons
—Only in erxes Inc — Cons
BuggyDetails
| Assembly | erxes Inc | |
|---|---|---|
| Categories | Customer support tools, CRM software, Invoicing tools | CRM software, Marketing automation platforms, Customer loyalty platforms |
| Platforms | Web | Web · iOS · Android |
| Became Popular | September 30, 2025 | October 15, 2018 |
| Website | assembly.com | erxes.io |
Who Should Pick Which?
Choose Assembly if...
- AI features
- All-in-one platform
- Chat
Choose erxes Inc if...
- Easy to use
- Open source
- User experience
With a FactScore™ of 52.1 vs 41.3, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while erxes Inc stands out for Easy to use and Open source.
What Users Say
Assembly
I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...
I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...
Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...
erxes Inc
So happy to see this, erxes team!
You could say I know Erxes very well. The new XOS v1 is the open source tool for marketers that want to control their channels and not rely on expensive and privacy eroding alternatives. With this ...
Erxes XOS version is easier to use and uncomplicated to install also the marketplace feature is really great. I can use only plugins that meet my requirements. It's possible to develop my own plugi...
Related Comparisons
Frequently Asked Questions
Which is better, Assembly or erxes Inc?
Based on FactScore™, Assembly leads with a score of 52.1 vs 41.3. Assembly has a higher rating of 5.0★ compared to 4.6★.
What are the pros of Assembly compared to erxes Inc?
Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.
What are the pros of erxes Inc compared to Assembly?
erxes Inc uniquely offers: Easy to use, Open source, User experience, Plugin architecture, Business growth.
Is Assembly better rated than erxes Inc?
Assembly is rated 5.0★ from 10 reviews. erxes Inc is rated 4.6★ from 7 reviews.
What is the FactScore™ of Assembly and erxes Inc?
FactScore™ weighs rating and review volume together. Assembly scores 52.1 and erxes Inc scores 41.3.
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