Assembly
Branded customer portals & AI-powered CRM
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| Assembly | Frigade | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 10 | 13 |
| Pros | 20 | 20 |
| FactScore™ | 52.1 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Assembly — Pros
AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performanceBoth tools — Pros
Easy integrationOnly in Frigade — Pros
Customizable onboarding Supportive team Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in Assembly — Cons
Learning curveBoth tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| Assembly | Frigade | |
|---|---|---|
| Categories | Customer support tools, CRM software, Invoicing tools | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | September 30, 2025 | October 10, 2023 |
| Website | assembly.com | frigade.com |
Who Should Pick Which?
Choose Assembly if...
- AI features
- All-in-one platform
- Chat
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Responsive to feedback
With a FactScore™ of 52.1 vs 57.3, Frigade leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
Assembly
I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...
I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...
Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Frequently Asked Questions
Which is better, Assembly or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 52.1. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Assembly compared to Frigade?
Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.
What are the pros of Frigade compared to Assembly?
Frigade uniquely offers: Customizable onboarding, Supportive team, Responsive to feedback, Smooth onboarding, Fast implementation.
Is Assembly better rated than Frigade?
Assembly is rated 5.0★ from 10 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of Assembly and Frigade?
FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Frigade scores 57.3.
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