Assembly

Branded customer portals & AI-powered CRM

★★★★★ 5.0/5
FactScore™ 52.1
VS

Frigade

Product growth and onboarding for modern software companies

★★★★★ 5.0/5
FactScore™ 57.3

Updated February 2026

Assembly Frigade
Rating 5.0★ 5.0★
Reviews 10 13
Pros 20 20
FactScore™ 52.1 57.3

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

52.1
Assembly FactScore™
👑
57.3
Frigade FactScore™
★ Frigade wins on FactScore™

Pros & Cons

Only in Assembly — Pros

AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performance

Both tools — Pros

Easy integration

Only in Frigade — Pros

Customizable onboarding Supportive team Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flows

Only in Assembly — Cons

Learning curve

Both tools — Cons

Only in Frigade — Cons

Account level onboarding

Details

Assembly Frigade
Categories Customer support tools, CRM software, Invoicing tools Customer support tools, No-code Platforms, AI Chatbots
Platforms Web Web
Became Popular September 30, 2025 October 10, 2023
Website assembly.com frigade.com

Who Should Pick Which?

Choose Assembly if...

  • AI features
  • All-in-one platform
  • Chat

Choose Frigade if...

  • Customizable onboarding
  • Supportive team
  • Responsive to feedback

With a FactScore™ of 52.1 vs 57.3, Frigade leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Frigade stands out for Customizable onboarding and Supportive team.

3

What Users Say

Assembly

J
Jen Sep 30, 2025
★★★★★

I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...

F
Finoana Oct 1, 2025
★★★★★

I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...

J
Jeremiah Oct 1, 2025
★★★★★

Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...

Frigade

M
Mustafa Oct 10, 2023
★★★★★

We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...

P
Pouya Oct 10, 2023
★★★★★

We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...

A
Alan Oct 10, 2023
★★★★★

Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...

Frequently Asked Questions

Which is better, Assembly or Frigade?

Based on FactScore™, Frigade leads with a score of 57.3 vs 52.1. Frigade has a higher rating of 5.0★ compared to 5.0★.

What are the pros of Assembly compared to Frigade?

Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.

What are the pros of Frigade compared to Assembly?

Frigade uniquely offers: Customizable onboarding, Supportive team, Responsive to feedback, Smooth onboarding, Fast implementation.

Is Assembly better rated than Frigade?

Assembly is rated 5.0★ from 10 reviews. Frigade is rated 5.0★ from 13 reviews.

What is the FactScore™ of Assembly and Frigade?

FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Frigade scores 57.3.

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