Assembly

Branded customer portals & AI-powered CRM

★★★★★ 5.0/5
FactScore™ 52.1
VS

Gem

Hire with remarkable speed and efficiency

★★★★★ 5.0/5
FactScore™ 23.9

Updated February 2026

Assembly Gem
Rating 5.0★ 5.0★
Reviews 10 2
Pros 20 6
FactScore™ 52.1 23.9

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
52.1
Assembly FactScore™
★ Assembly wins on FactScore™
23.9
Gem FactScore™

Pros & Cons

Only in Assembly — Pros

AI features All-in-one platform Chat Files Team collaboration Workflow automation Workflows Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performance

Both tools — Pros

Clean interface Easy integration

Only in Gem — Pros

Easy to use Efficient workflow Simple interface Time-saving

Only in Assembly — Cons

Learning curve

Both tools — Cons

Only in Gem — Cons

AI integration

Details

Assembly Gem
Categories Customer support tools, CRM software, Invoicing tools CRM software, Hiring software
Platforms Web Web
Became Popular September 30, 2025 August 1, 2017
Website assembly.com www.gem.com

Who Should Pick Which?

Choose Assembly if...

  • AI features
  • All-in-one platform
  • Chat

Choose Gem if...

  • Easy to use
  • Efficient workflow
  • Simple interface

With a FactScore™ of 52.1 vs 23.9, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Gem stands out for Easy to use and Efficient workflow.

3

What Users Say

Assembly

J
Jen Sep 30, 2025
★★★★★

I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...

F
Finoana Oct 1, 2025
★★★★★

I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...

J
Jeremiah Oct 1, 2025
★★★★★

Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...

Gem

J
Jeff Oct 3, 2024
★★★★★

Recruiting software is like the Gemini twin of sales software - we were definitely inspired by the way you designed the one-off message popups

P
Priya Feb 6, 2023
★★★★★

Easily integrates with LinkedIn and Chrome (browser extension). Efficient, easy-to-use workflows and good layout design

Frequently Asked Questions

Which is better, Assembly or Gem?

Based on FactScore™, Assembly leads with a score of 52.1 vs 23.9. Assembly has a higher rating of 5.0★ compared to 5.0★.

What are the pros of Assembly compared to Gem?

Assembly uniquely offers: AI features, All-in-one platform, Chat, Files, Team collaboration.

What are the pros of Gem compared to Assembly?

Gem uniquely offers: Easy to use, Efficient workflow, Simple interface, Time-saving.

Is Assembly better rated than Gem?

Assembly is rated 5.0★ from 10 reviews. Gem is rated 5.0★ from 2 reviews.

What is the FactScore™ of Assembly and Gem?

FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Gem scores 23.9.

Don't Get Fooled by Fake Social Media Videos

The world's first fact checker for social media. Paste any link and get an instant credibility score with sources.

Try FactCheckTool Free