Assembly
Branded customer portals & AI-powered CRM
Gem
Hire with remarkable speed and efficiency
Updated February 2026
| Assembly | Gem | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 10 | 2 |
| Pros | 20 | 6 |
| FactScore™ | 52.1 | 23.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Assembly — Pros
AI features All-in-one platform Chat Files Team collaboration Workflow automation Workflows Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performanceBoth tools — Pros
Clean interface Easy integrationOnly in Gem — Pros
Easy to use Efficient workflow Simple interface Time-savingOnly in Assembly — Cons
Learning curveBoth tools — Cons
—Only in Gem — Cons
AI integrationDetails
| Assembly | Gem | |
|---|---|---|
| Categories | Customer support tools, CRM software, Invoicing tools | CRM software, Hiring software |
| Platforms | Web | Web |
| Became Popular | September 30, 2025 | August 1, 2017 |
| Website | assembly.com | www.gem.com |
Who Should Pick Which?
Choose Assembly if...
- AI features
- All-in-one platform
- Chat
Choose Gem if...
- Easy to use
- Efficient workflow
- Simple interface
With a FactScore™ of 52.1 vs 23.9, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Gem stands out for Easy to use and Efficient workflow.
What Users Say
Assembly
I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...
I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...
Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...
Gem
Recruiting software is like the Gemini twin of sales software - we were definitely inspired by the way you designed the one-off message popups
Easily integrates with LinkedIn and Chrome (browser extension). Efficient, easy-to-use workflows and good layout design
Frequently Asked Questions
Which is better, Assembly or Gem?
Based on FactScore™, Assembly leads with a score of 52.1 vs 23.9. Assembly has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Assembly compared to Gem?
Assembly uniquely offers: AI features, All-in-one platform, Chat, Files, Team collaboration.
What are the pros of Gem compared to Assembly?
Gem uniquely offers: Easy to use, Efficient workflow, Simple interface, Time-saving.
Is Assembly better rated than Gem?
Assembly is rated 5.0★ from 10 reviews. Gem is rated 5.0★ from 2 reviews.
What is the FactScore™ of Assembly and Gem?
FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Gem scores 23.9.
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