Assembly
Branded customer portals & AI-powered CRM
Salesforce (SFDC)
Cloud computing solutions for every business
Updated February 2026
| Assembly | Salesforce (SFDC) | |
|---|---|---|
| Rating | 5.0★ | 4.2★ |
| Reviews | 10 | 6 |
| Pros | 20 | 8 |
| FactScore™ | 52.1 | 35.2 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Assembly — Pros
AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Easy integration Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performanceBoth tools — Pros
—Only in Salesforce (SFDC) — Pros
CRM features Apex learning platform Lightning Experience Daily generated reports Data relationship building No-developer management Quick functionality building SFDX developer experienceOnly in Assembly — Cons
Learning curveBoth tools — Cons
—Only in Salesforce (SFDC) — Cons
Complex setup Difficult to useDetails
| Assembly | Salesforce (SFDC) | |
|---|---|---|
| Categories | Customer support tools, CRM software, Invoicing tools | CRM software |
| Platforms | Web | Web · iOS |
| Became Popular | September 30, 2025 | November 19, 2014 |
| Website | assembly.com | www.salesforce.com |
Who Should Pick Which?
Choose Assembly if...
- AI features
- All-in-one platform
- Chat
Choose Salesforce (SFDC) if...
- CRM features
- Apex learning platform
- Lightning Experience
With a FactScore™ of 52.1 vs 35.2, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Salesforce (SFDC) stands out for CRM features and Apex learning platform.
What Users Say
Assembly
I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...
I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...
Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...
Salesforce (SFDC)
Yes, it's a very excellent software and platform. I have read the founder's book, attract me and refer to my colleagues . I was working for a big automotive company , make some innovation product, ...
A full CRM tool with all the features I could ever want. I love the no-developer management approach allowing me to implement any changes I want. However with so many options, it does take a while ...
Not very easy to use, requires a lot of thought and I want such tools to be intuitive. Because of that, I think I ended up not using a lot of features - not knowing how. Overall was happy when we m...
Frequently Asked Questions
Which is better, Assembly or Salesforce (SFDC)?
Based on FactScore™, Assembly leads with a score of 52.1 vs 35.2. Assembly has a higher rating of 5.0★ compared to 4.2★.
What are the pros of Assembly compared to Salesforce (SFDC)?
Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.
What are the pros of Salesforce (SFDC) compared to Assembly?
Salesforce (SFDC) uniquely offers: CRM features, Apex learning platform, Lightning Experience, Daily generated reports, Data relationship building.
Is Assembly better rated than Salesforce (SFDC)?
Assembly is rated 5.0★ from 10 reviews. Salesforce (SFDC) is rated 4.2★ from 6 reviews.
What is the FactScore™ of Assembly and Salesforce (SFDC)?
FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Salesforce (SFDC) scores 35.2.
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