Assembly

Branded customer portals & AI-powered CRM

★★★★★ 5.0/5
FactScore™ 52.1
VS

Salesforce (SFDC)

Cloud computing solutions for every business

★★★★☆ 4.2/5
FactScore™ 35.2

Updated February 2026

Assembly Salesforce (SFDC)
Rating 5.0★ 4.2★
Reviews 10 6
Pros 20 8
FactScore™ 52.1 35.2

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
52.1
Assembly FactScore™
★ Assembly wins on FactScore™
35.2
Salesforce (SFDC) FactScore™

Pros & Cons

Only in Assembly — Pros

AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Easy integration Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performance

Both tools — Pros

Only in Salesforce (SFDC) — Pros

CRM features Apex learning platform Lightning Experience Daily generated reports Data relationship building No-developer management Quick functionality building SFDX developer experience

Only in Assembly — Cons

Learning curve

Both tools — Cons

Only in Salesforce (SFDC) — Cons

Complex setup Difficult to use

Details

Assembly Salesforce (SFDC)
Categories Customer support tools, CRM software, Invoicing tools CRM software
Platforms Web Web · iOS
Became Popular September 30, 2025 November 19, 2014
Website assembly.com www.salesforce.com

Who Should Pick Which?

Choose Assembly if...

  • AI features
  • All-in-one platform
  • Chat

Choose Salesforce (SFDC) if...

  • CRM features
  • Apex learning platform
  • Lightning Experience

With a FactScore™ of 52.1 vs 35.2, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Salesforce (SFDC) stands out for CRM features and Apex learning platform.

3

What Users Say

Assembly

J
Jen Sep 30, 2025
★★★★★

I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...

F
Finoana Oct 1, 2025
★★★★★

I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...

J
Jeremiah Oct 1, 2025
★★★★★

Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...

Salesforce (SFDC)

S
Sann May 8, 2023
★★★★★

Yes, it's a very excellent software and platform. I have read the founder's book, attract me and refer to my colleagues . I was working for a big automotive company , make some innovation product, ...

A
Alex Jan 29, 2024
★★★★☆

A full CRM tool with all the features I could ever want. I love the no-developer management approach allowing me to implement any changes I want. However with so many options, it does take a while ...

R
Ru Jun 14, 2023
★★★☆☆

Not very easy to use, requires a lot of thought and I want such tools to be intuitive. Because of that, I think I ended up not using a lot of features - not knowing how. Overall was happy when we m...

Frequently Asked Questions

Which is better, Assembly or Salesforce (SFDC)?

Based on FactScore™, Assembly leads with a score of 52.1 vs 35.2. Assembly has a higher rating of 5.0★ compared to 4.2★.

What are the pros of Assembly compared to Salesforce (SFDC)?

Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.

What are the pros of Salesforce (SFDC) compared to Assembly?

Salesforce (SFDC) uniquely offers: CRM features, Apex learning platform, Lightning Experience, Daily generated reports, Data relationship building.

Is Assembly better rated than Salesforce (SFDC)?

Assembly is rated 5.0★ from 10 reviews. Salesforce (SFDC) is rated 4.2★ from 6 reviews.

What is the FactScore™ of Assembly and Salesforce (SFDC)?

FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Salesforce (SFDC) scores 35.2.

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