Assembly

Branded customer portals & AI-powered CRM

★★★★★ 5.0/5
FactScore™ 52.1
VS

Twenty

The #1 open-source CRM

★★★★☆ 4.2/5
FactScore™ 32.7

Updated February 2026

Assembly Twenty
Rating 5.0★ 4.2★
Reviews 10 5
Pros 20 12
FactScore™ 52.1 32.7

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
52.1
Assembly FactScore™
★ Assembly wins on FactScore™
32.7
Twenty FactScore™

Pros & Cons

Only in Assembly — Pros

AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Easy integration Tasks Customization options Forms Responsive support Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performance

Both tools — Pros

Only in Twenty — Pros

Open source Affordable Customizable API/webhooks Community driven Contact management Custom objects and fields Email integration Extensible GitHub community Pipeline visualization Scalable

Only in Assembly — Cons

Learning curve

Both tools — Cons

Only in Twenty — Cons

Lack of offline mode Self-hosting learning curve

Details

Assembly Twenty
Categories Customer support tools, CRM software, Invoicing tools CRM software
Platforms Web Web
Became Popular September 30, 2025 June 25, 2025
Website assembly.com www.twenty.com

Who Should Pick Which?

Choose Assembly if...

  • AI features
  • All-in-one platform
  • Chat

Choose Twenty if...

  • Open source
  • Affordable
  • Customizable

With a FactScore™ of 52.1 vs 32.7, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Twenty stands out for Open source and Affordable.

3

What Users Say

Assembly

J
Jen Sep 30, 2025
★★★★★

I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...

F
Finoana Oct 1, 2025
★★★★★

I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...

J
Jeremiah Oct 1, 2025
★★★★★

Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...

Twenty

D
Dana Jun 26, 2025
★★★★★

Twenty emerges at a time when businesses struggle between simplistic standalone CRMs or monolithic, overpriced platforms. By offering a community-driven, open-source foundation with contact managem...

A
Andy Sep 25, 2025
★★★★☆

I recently started using Twenty, and I’ve been really impressed with how clean and intuitive it feels. The interface is modern and distraction-free, making it easy to focus on my tasks without gett...

M
Meysam Aug 11, 2025
★★☆☆☆

I'v been their paying customer and the experience has been disappointing to say the least. They are young, and you'd think that they'd go the extra mile to make sure they give superior customer sat...

Frequently Asked Questions

Which is better, Assembly or Twenty?

Based on FactScore™, Assembly leads with a score of 52.1 vs 32.7. Assembly has a higher rating of 5.0★ compared to 4.2★.

What are the pros of Assembly compared to Twenty?

Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.

What are the pros of Twenty compared to Assembly?

Twenty uniquely offers: Open source, Affordable, Customizable, API/webhooks, Community driven.

Is Assembly better rated than Twenty?

Assembly is rated 5.0★ from 10 reviews. Twenty is rated 4.2★ from 5 reviews.

What is the FactScore™ of Assembly and Twenty?

FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Twenty scores 32.7.

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