Brainwave
Automate your Customer Service answers and processes with AI
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| Brainwave | Frigade | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 5 | 13 |
| Pros | 0 | 20 |
| FactScore™ | 38.9 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Brainwave — Pros
No unique pros listedBoth tools — Pros
—Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in Brainwave — Cons
—Both tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| Brainwave | Frigade | |
|---|---|---|
| Categories | Customer support tools, Automation tools, LLMs, AI Chatbots | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | August 29, 2023 | October 10, 2023 |
| Website | www.brainwave.so | frigade.com |
Who Should Pick Which?
Choose Brainwave if...
- No unique pros listed
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
With a FactScore™ of 38.9 vs 57.3, Frigade leads in community reception. Brainwave uniquely offers No unique pros listed, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
Brainwave
🤖 Brainwave looks like a life-saver for customer service teams! I really appreciate that you've validated your solution by answering 1,000 real customer queries. That's dedication! 💪 How customiz...
I tried and I was impressed. I asked in french the bot answered in french. I ask in french to get a human and he sent me a calendly. then I asked in german, and it worked too ! amazing
Brainwave is a game-changer! With its AI-powered automation, it has revolutionized our customer service processes. It saves us time and effort by handling repetitive tasks and answering customer in...
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Related Comparisons
Frequently Asked Questions
Which is better, Brainwave or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 38.9. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Brainwave compared to Frigade?
Brainwave uniquely offers: No unique pros listed.
What are the pros of Frigade compared to Brainwave?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
Is Brainwave better rated than Frigade?
Brainwave is rated 5.0★ from 5 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of Brainwave and Frigade?
FactScore™ weighs rating and review volume together. Brainwave scores 38.9 and Frigade scores 57.3.
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