Chatwoot
Delightful customer relationships, at scale
Dyte
Integrate live experiences into your product within minutes
Updated February 2026
| Chatwoot | Dyte | |
|---|---|---|
| Rating | 4.7★ | 5.0★ |
| Reviews | 6 | 17 |
| Pros | 12 | 15 |
| FactScore™ | 39.5 | 62.8 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Chatwoot — Pros
Cost effective Contact management Docker support Email integration Intercom alternative Mobile app Multi-venture management Omnichannel support Slack integration Whitelabel Workflow customization Zendesk alternativeBoth tools — Pros
—Only in Dyte — Pros
Easy integration Excellent support Developer friendly APIs Live streaming Customizable layouts Excellent documentation Lightweight Quick onboarding User-friendly plugins Video conferencing Developer friendly support Easy to schedule meetings Interactive features Ready-to-use UI kits Robust infrastructureOnly in Chatwoot — Cons
Disconnect issues No desktop versionBoth tools — Cons
—Only in Dyte — Cons
—Details
| Chatwoot | Dyte | |
|---|---|---|
| Categories | Team collaboration software, Customer support tools | Team collaboration software, Video conferencing, Video and Voice calling |
| Platforms | Web · iOS · Android | Web |
| Became Popular | May 31, 2017 | January 30, 2023 |
| Website | www.chatwoot.com | dyte.io |
Who Should Pick Which?
Choose Chatwoot if...
- Cost effective
- Contact management
- Docker support
Choose Dyte if...
- Easy integration
- Excellent support
- Developer friendly APIs
With a FactScore™ of 39.5 vs 62.8, Dyte leads in community reception. Chatwoot uniquely offers Cost effective and Contact management, while Dyte stands out for Easy integration and Excellent support.
What Users Say
Chatwoot
It would be 5 stars, but we are experiencing issues with it disconnecting, so our agents appear offline. Chatwoot suggested this was a known issue, but for us it is not resolved. After a hard refre...
Very nice platform which is easy to use. Appreciate also the mobile app.
We keep contact with our customers
Dyte
No reviews yet
Related Comparisons
Frequently Asked Questions
Which is better, Chatwoot or Dyte?
Based on FactScore™, Dyte leads with a score of 62.8 vs 39.5. Dyte has a higher rating of 5.0★ compared to 4.7★.
What are the pros of Chatwoot compared to Dyte?
Chatwoot uniquely offers: Cost effective, Contact management, Docker support, Email integration, Intercom alternative.
What are the pros of Dyte compared to Chatwoot?
Dyte uniquely offers: Easy integration, Excellent support, Developer friendly APIs, Live streaming, Customizable layouts.
Is Chatwoot better rated than Dyte?
Chatwoot is rated 4.7★ from 6 reviews. Dyte is rated 5.0★ from 17 reviews.
What is the FactScore™ of Chatwoot and Dyte?
FactScore™ weighs rating and review volume together. Chatwoot scores 39.5 and Dyte scores 62.8.
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