Chatwoot
Delightful customer relationships, at scale
Liveblocks
Ready-made AI copilots and collaboration for your product
Updated February 2026
| Chatwoot | Liveblocks | |
|---|---|---|
| Rating | 4.7★ | 5.0★ |
| Reviews | 6 | 23 |
| Pros | 12 | 8 |
| FactScore™ | 39.5 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Chatwoot — Pros
Cost effective Contact management Docker support Email integration Intercom alternative Mobile app Multi-venture management Omnichannel support Slack integration Whitelabel Workflow customization Zendesk alternativeBoth tools — Pros
—Only in Liveblocks — Pros
Real-time collaboration Developer experience Developer support Fast implementation Multiplayer editing AI copilots Collaboration tools Dynamic user experiencesOnly in Chatwoot — Cons
Disconnect issues No desktop versionBoth tools — Cons
—Only in Liveblocks — Cons
—Details
| Chatwoot | Liveblocks | |
|---|---|---|
| Categories | Team collaboration software, Customer support tools | Team collaboration software, Engineering & Development, Real-time collaboration infra |
| Platforms | Web · iOS · Android | Web |
| Became Popular | May 31, 2017 | July 29, 2021 |
| Website | www.chatwoot.com | liveblocks.io |
Who Should Pick Which?
Choose Chatwoot if...
- Cost effective
- Contact management
- Docker support
Choose Liveblocks if...
- Real-time collaboration
- Developer experience
- Developer support
With a FactScore™ of 39.5 vs 69, Liveblocks leads in community reception. Chatwoot uniquely offers Cost effective and Contact management, while Liveblocks stands out for Real-time collaboration and Developer experience.
What Users Say
Chatwoot
It would be 5 stars, but we are experiencing issues with it disconnecting, so our agents appear offline. Chatwoot suggested this was a known issue, but for us it is not resolved. After a hard refre...
Very nice platform which is easy to use. Appreciate also the mobile app.
We keep contact with our customers
Liveblocks
Absolutely massive deal for anyone building live features into their products. Combine that with a great developer experience out of the box and even a beginner can build the next Figma over the we...
Collaboration is at the heart of deckd, and Liveblocks powers our real-time editing experience. Whether teams are fine-tuning presentations together or updating slides on the fly, Liveblocks ensure...
Looks like a nice product, and solid team. The ability to build concurrent collaboration at scale without having to manage the technical overhead is very helpful for startups.
Related Comparisons
Frequently Asked Questions
Which is better, Chatwoot or Liveblocks?
Based on FactScore™, Liveblocks leads with a score of 69 vs 39.5. Liveblocks has a higher rating of 5.0★ compared to 4.7★.
What are the pros of Chatwoot compared to Liveblocks?
Chatwoot uniquely offers: Cost effective, Contact management, Docker support, Email integration, Intercom alternative.
What are the pros of Liveblocks compared to Chatwoot?
Liveblocks uniquely offers: Real-time collaboration, Developer experience, Developer support, Fast implementation, Multiplayer editing.
Is Chatwoot better rated than Liveblocks?
Chatwoot is rated 4.7★ from 6 reviews. Liveblocks is rated 5.0★ from 23 reviews.
What is the FactScore™ of Chatwoot and Liveblocks?
FactScore™ weighs rating and review volume together. Chatwoot scores 39.5 and Liveblocks scores 69.
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