ClientZen
Customer feedback insights 6X faster with AI
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| ClientZen | Frigade | |
|---|---|---|
| Rating | 4.2★ | 5.0★ |
| Reviews | 5 | 13 |
| Pros | 5 | 20 |
| FactScore™ | 32.7 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in ClientZen — Pros
Customer insights Feedback prioritization Customizable topics Feedback management Multi-channel integrationBoth tools — Pros
—Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in ClientZen — Cons
Lack of support contact System overloadBoth tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| ClientZen | Frigade | |
|---|---|---|
| Categories | Customer support tools, Automation tools | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | June 7, 2023 | October 10, 2023 |
| Website | clientzen.io | frigade.com |
Who Should Pick Which?
Choose ClientZen if...
- Customer insights
- Feedback prioritization
- Customizable topics
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
With a FactScore™ of 32.7 vs 57.3, Frigade leads in community reception. ClientZen uniquely offers Customer insights and Feedback prioritization, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
ClientZen
This is a great product which tackles a real pain point. I'm wondering, if we have our feedback loops with proprietary code, do you have any kind of API to retrieve that data and displaying it in y...
I remember speaking to @ovidiu_cojocariu years ago about his vision and I'm proud and excited to see how much ClientZen has evolved since then. Fantastic work! 🚀
I wanted to like this service, but within 2 minutes of using it I experienced a 500 error. Which isn't a big deal It was however a big deal when it is sending thousands of requests to zendesk a min...
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Related Comparisons
Frequently Asked Questions
Which is better, ClientZen or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 32.7. Frigade has a higher rating of 5.0★ compared to 4.2★.
What are the pros of ClientZen compared to Frigade?
ClientZen uniquely offers: Customer insights, Feedback prioritization, Customizable topics, Feedback management, Multi-channel integration.
What are the pros of Frigade compared to ClientZen?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
Is ClientZen better rated than Frigade?
ClientZen is rated 4.2★ from 5 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of ClientZen and Frigade?
FactScore™ weighs rating and review volume together. ClientZen scores 32.7 and Frigade scores 57.3.
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