Datadog, Inc.
Monitoring and security platform for cloud applications
Hotjar
For digital experiences people love
Updated February 2026
| Datadog, Inc. | Hotjar | |
|---|---|---|
| Rating | 5.0★ | 4.8★ |
| Reviews | 8 | 22 |
| Pros | 10 | 14 |
| FactScore™ | 47.7 | 65 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Datadog, Inc. — Pros
Intuitive navigation Application monitoring Easy installation Remote debugging Alerting features Eliminates manual tasks KPI tracking Personalization options Real-time monitoring Server monitoringBoth tools — Pros
—Only in Hotjar — Pros
User behavior insights Heatmaps Session recordings User feedback polls Visual insights Website optimization Customer service Free tier Live interviews Conversion rate improvement Privacy protection Quick setup Easy integration Marketing toolOnly in Datadog, Inc. — Cons
Hard to work with PriceyBoth tools — Cons
—Only in Hotjar — Cons
Advanced segmentation options Limited free plan Pricing model changes Site performance impactDetails
| Datadog, Inc. | Hotjar | |
|---|---|---|
| Categories | Issue tracking software, Website analytics, Security software, Observability tools | Website analytics, User research |
| Platforms | Web | Web · iOS |
| Became Popular | July 18, 2014 | July 29, 2014 |
| Website | www.datadoghq.com | www.hotjar.com |
Who Should Pick Which?
Choose Datadog, Inc. if...
- Intuitive navigation
- Application monitoring
- Easy installation
Choose Hotjar if...
- User behavior insights
- Heatmaps
- Session recordings
With a FactScore™ of 47.7 vs 65, Hotjar leads in community reception. Datadog, Inc. uniquely offers Intuitive navigation and Application monitoring, while Hotjar stands out for User behavior insights and Heatmaps.
What Users Say
Datadog, Inc.
Datadog helps us track and find the data and flows we need to make the app easy to use and debug -- as well as combat hacking.
Datadog is an amazing tool for monitoring any type of project, but it can be pricey and a bit complicated for small teams / solo developers.
We like the remote debugging and KPIs.
Hotjar
Hotjar is great for getting user feedback, whether it be by creating surveys, asking them to rate your page, or using recordings to get "silent" feedback. Moreover, you can brand their tools to mak...
Hotjar helped us understand where users were getting stuck on the Munch Studio onboarding flow. Heatmaps and recordings allowed us to reduce friction and increase activation
At an early stage of a startup it is critical to be able to analyze users deeply and individually. We were having Hotjar binge watching evenings. You guys helped us understand our users and build w...
Related Comparisons
Frequently Asked Questions
Which is better, Datadog, Inc. or Hotjar?
Based on FactScore™, Hotjar leads with a score of 65 vs 47.7. Hotjar has a higher rating of 4.8★ compared to 5.0★.
What are the pros of Datadog, Inc. compared to Hotjar?
Datadog, Inc. uniquely offers: Intuitive navigation, Application monitoring, Easy installation, Remote debugging, Alerting features.
What are the pros of Hotjar compared to Datadog, Inc.?
Hotjar uniquely offers: User behavior insights, Heatmaps, Session recordings, User feedback polls, Visual insights.
Is Datadog, Inc. better rated than Hotjar?
Datadog, Inc. is rated 5.0★ from 8 reviews. Hotjar is rated 4.8★ from 22 reviews.
What is the FactScore™ of Datadog, Inc. and Hotjar?
FactScore™ weighs rating and review volume together. Datadog, Inc. scores 47.7 and Hotjar scores 65.
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