Desku
Automate Customer Support With Power Of ChatGPT
Liveblocks
Ready-made AI copilots and collaboration for your product
Updated February 2026
| Desku | Liveblocks | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 12 | 23 |
| Pros | 15 | 8 |
| FactScore™ | 55.7 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Desku — Pros
AI-powered automation Continuous updates Feature-rich Chatbot builder User-friendly interface AI-powered knowledge base Email and live chat management Insightful analytics Marketing automation Shared inboxes Customer data syncing E-commerce integration Efficient ticketing Real-time support WhatsApp integrationBoth tools — Pros
—Only in Liveblocks — Pros
Real-time collaboration Developer experience Developer support Fast implementation Multiplayer editing AI copilots Collaboration tools Dynamic user experiencesOnly in Desku — Cons
—Both tools — Cons
—Only in Liveblocks — Cons
—Details
| Desku | Liveblocks | |
|---|---|---|
| Categories | Team collaboration software, Customer support tools, AI Chatbots | Team collaboration software, Engineering & Development, Real-time collaboration infra |
| Platforms | Web · iOS · Android | Web |
| Became Popular | May 24, 2023 | July 29, 2021 |
| Website | desku.io | liveblocks.io |
Who Should Pick Which?
Choose Desku if...
- AI-powered automation
- Continuous updates
- Feature-rich
Choose Liveblocks if...
- Real-time collaboration
- Developer experience
- Developer support
With a FactScore™ of 55.7 vs 69, Liveblocks leads in community reception. Desku uniquely offers AI-powered automation and Continuous updates, while Liveblocks stands out for Real-time collaboration and Developer experience.
What Users Say
Desku
Congratulations on the launch of Desku, @gaurav_nagani and team! It sounds like you've developed an exciting AI-powered Customer Support Automation Platform. Managing customer queries can indeed be...
An amazing product. Easy to use. Sleek and simple design. To the point and serves the purpose. Great work @udayparmar @gaurav_nagani and team ! In fact I need to stress on the importance of the pre...
Wow, this is outstanding. Customer Service has always been a function that we were struggling to automate with every tool in particular, but we never had a system to orchestrate Customer Service at...
Liveblocks
Absolutely massive deal for anyone building live features into their products. Combine that with a great developer experience out of the box and even a beginner can build the next Figma over the we...
Collaboration is at the heart of deckd, and Liveblocks powers our real-time editing experience. Whether teams are fine-tuning presentations together or updating slides on the fly, Liveblocks ensure...
Looks like a nice product, and solid team. The ability to build concurrent collaboration at scale without having to manage the technical overhead is very helpful for startups.
Related Comparisons
Frequently Asked Questions
Which is better, Desku or Liveblocks?
Based on FactScore™, Liveblocks leads with a score of 69 vs 55.7. Liveblocks has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Desku compared to Liveblocks?
Desku uniquely offers: AI-powered automation, Continuous updates, Feature-rich, Chatbot builder, User-friendly interface.
What are the pros of Liveblocks compared to Desku?
Liveblocks uniquely offers: Real-time collaboration, Developer experience, Developer support, Fast implementation, Multiplayer editing.
Is Desku better rated than Liveblocks?
Desku is rated 5.0★ from 12 reviews. Liveblocks is rated 5.0★ from 23 reviews.
What is the FactScore™ of Desku and Liveblocks?
FactScore™ weighs rating and review volume together. Desku scores 55.7 and Liveblocks scores 69.
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