DevRev
Apps designed for AI, no add-ons required
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| DevRev | Frigade | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 6 | 13 |
| Pros | 15 | 20 |
| FactScore™ | 42.3 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in DevRev — Pros
No multiple tool setup AI-native platform Integrated support/build tools Unified approach CI pipeline integration Customer feedback integration CX Agent Planning and collaboration Product roadmap connection Real-time collaboration Self-service support Single source of truth Ticket deflection Turing bots Visibility into Pull RequestsBoth tools — Pros
—Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in DevRev — Cons
—Both tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| DevRev | Frigade | |
|---|---|---|
| Categories | Customer support tools, Automation tools, AI Infrastructure Tools | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | August 29, 2022 | October 10, 2023 |
| Website | devrev.ai | frigade.com |
Who Should Pick Which?
Choose DevRev if...
- No multiple tool setup
- AI-native platform
- Integrated support/build tools
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
With a FactScore™ of 42.3 vs 57.3, Frigade leads in community reception. DevRev uniquely offers No multiple tool setup and AI-native platform, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
DevRev
Developing DevRev utilizing its own capabilities has been a gratifying experience. DevRev transcends traditional product boundaries by not only addressing specific pain points but also delivering s...
A great product! Search was a challenge with our existing tools, but DevRev's CX Agent promises to make our lives easier. No setup of multiple tools is required!
Modern AI-driven product development tool.
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Related Comparisons
Frequently Asked Questions
Which is better, DevRev or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 42.3. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of DevRev compared to Frigade?
DevRev uniquely offers: No multiple tool setup, AI-native platform, Integrated support/build tools, Unified approach, CI pipeline integration.
What are the pros of Frigade compared to DevRev ?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
Is DevRev better rated than Frigade?
DevRev is rated 5.0★ from 6 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of DevRev and Frigade?
FactScore™ weighs rating and review volume together. DevRev scores 42.3 and Frigade scores 57.3.
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