Frigade
Product growth and onboarding for modern software companies
Jimo
Onboard users smarter, Scale faster.
Updated February 2026
| Frigade | Jimo | |
|---|---|---|
| Rating | 5.0★ | 4.7★ |
| Reviews | 13 | 12 |
| Pros | 20 | 9 |
| FactScore™ | 57.3 | 52 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in Jimo — Pros
Easy to use Feedback collection Non-technical team friendly Customer support Content customization In-app feature tours No-code platform A/B testing Release announcementsOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in Jimo — Cons
Analytics Data integrationDetails
| Frigade | Jimo | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, No-code Platforms, Survey and form builders |
| Platforms | Web | Web |
| Became Popular | October 10, 2023 | September 28, 2022 |
| Website | frigade.com | jimo.ai |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose Jimo if...
- Easy to use
- Feedback collection
- Non-technical team friendly
With a FactScore™ of 57.3 vs 52, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while Jimo stands out for Easy to use and Feedback collection.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Jimo
Looks super nice, would be great if you have data integration with segment & amplitude/mixpanel, so data analytics can all be in one place.
I've been using Jimo since its early beta stage, and the product's evolution has been truly impressive. I'm looking forward to this new phase and the ones after that. This product really is fantastic.
I discovered Jimo a few months ago; this new version is impressive. It is a new way to ask your users what they need and want. Congratulations @tmoussafer and the Jimo team for this launch.
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or Jimo?
Based on FactScore™, Frigade leads with a score of 57.3 vs 52. Frigade has a higher rating of 5.0★ compared to 4.7★.
What are the pros of Frigade compared to Jimo?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of Jimo compared to Frigade?
Jimo uniquely offers: Easy to use, Feedback collection, Non-technical team friendly, Customer support, Content customization.
Is Frigade better rated than Jimo?
Frigade is rated 5.0★ from 13 reviews. Jimo is rated 4.7★ from 12 reviews.
What is the FactScore™ of Frigade and Jimo?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and Jimo scores 52.
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