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Frigade

Product growth and onboarding for modern software companies

★★★★★ 5.0/5
FactScore™ 57.3
VS

Survicate

Effortless survey software for customer-centric businesses

★★★★★ 4.6/5
FactScore™ 45.6

Updated February 2026

Frigade Survicate
Rating 5.0★ 4.6★
Reviews 13 9
Pros 20 8
FactScore™ 57.3 45.6

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
57.3
Frigade FactScore™
★ Frigade wins on FactScore™
45.6
Survicate FactScore™

Pros & Cons

Only in Frigade — Pros

Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flows

Both tools — Pros

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Only in Survicate — Pros

User-friendly interface Excellent customer support AI survey creation Easy survey creation Extensive integrations Centralized feedback hub Customizable surveys Market research capabilities

Only in Frigade — Cons

Account level onboarding

Both tools — Cons

—

Only in Survicate — Cons

Expensive pricing Not suitable for small businesses Predatory business practices

Details

Frigade Survicate
Categories Customer support tools, No-code Platforms, AI Chatbots Customer support tools, Data analysis tools, Survey and form builders, User research
Platforms Web Web
Became Popular October 10, 2023 June 16, 2015
Website frigade.com survicate.com

Who Should Pick Which?

Choose Frigade if...

  • Customizable onboarding
  • Supportive team
  • Easy integration

Choose Survicate if...

  • User-friendly interface
  • Excellent customer support
  • AI survey creation

With a FactScore™ of 57.3 vs 45.6, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while Survicate stands out for User-friendly interface and Excellent customer support.

3

What Users Say

Frigade

M
Mustafa Oct 10, 2023
★★★★★

We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...

P
Pouya Oct 10, 2023
★★★★★

We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...

A
Alan Oct 10, 2023
★★★★★

Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...

Survicate

E
Eugene Feb 29, 2024
★☆☆☆☆

It works, support is great (but most of the time they will try to force you to upgrade your subscription tier) but VERY expensive, and really, how hard it can be to collect text forms from users? I...

S
Sergey Jun 18, 2024
★★★★★

Love this product! Survicate simplifies the feedback collection process for my team. Easy-to-navigate intuitive UI, helpful support and a big amount of integrations that make my life easier every d...

A
Anna Jun 20, 2024
★★★★★

Love how easy it is to create surveys - whether from scratch or from a template or using AI assist, which is really cool! Plenty of support with setup. Really good customer support.

Frequently Asked Questions

Which is better, Frigade or Survicate?

Based on FactScore™, Frigade leads with a score of 57.3 vs 45.6. Frigade has a higher rating of 5.0★ compared to 4.6★.

What are the pros of Frigade compared to Survicate?

Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.

What are the pros of Survicate compared to Frigade?

Survicate uniquely offers: User-friendly interface, Excellent customer support, AI survey creation, Easy survey creation, Extensive integrations.

Is Frigade better rated than Survicate?

Frigade is rated 5.0★ from 13 reviews. Survicate is rated 4.6★ from 9 reviews.

What is the FactScore™ of Frigade and Survicate?

FactScore™ weighs rating and review volume together. Frigade scores 57.3 and Survicate scores 45.6.

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