Frigade
Product growth and onboarding for modern software companies
Wati
No-code chatbot builder for WhatsApp Business
Updated February 2026
| Frigade | Wati | |
|---|---|---|
| Rating | 5.0★ | 4.7★ |
| Reviews | 13 | 48 |
| Pros | 20 | 23 |
| FactScore™ | 57.3 | 78.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in Wati — Pros
User-friendly interface Automation features Chatbots Responsive customer support API integrations Easy setup Reliable performance WhatsApp broadcast CRM integration Affordable pricing Multi-agent support Detailed analytics Shopify integration Broadcast messaging Fast template approvals Google Sheets integration AI feature Historical data Multi-user assigning No-code automation Official Meta BSP Team collaboration Workflow automationOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in Wati — Cons
Missing features Poor customer support Billing issues Detailed analytics Slow performance Branding and backlink issues Ease of useDetails
| Frigade | Wati | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, Messaging apps, AI Chatbots |
| Platforms | Web | Web · iOS · Android |
| Became Popular | October 10, 2023 | May 11, 2020 |
| Website | frigade.com | www.wati.io |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose Wati if...
- User-friendly interface
- Automation features
- Chatbots
With a FactScore™ of 57.3 vs 78.9, Wati leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while Wati stands out for User-friendly interface and Automation features.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Wati
I evaluated several WhatsApp business automation platforms (MessageBird, Twilio, Freshchat) and Wati stood out for its perfect balance of power and simplicity. While competitors like Twilio offer r...
We mainly compared it with WhatsApp Business.WhatsApp Business was not enough once our team started growing. No proper shared inbox or automation.Wati made it easier to manage multiple agents, work...
Easy integration option available with almost every other apps
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or Wati?
Based on FactScore™, Wati leads with a score of 78.9 vs 57.3. Wati has a higher rating of 4.7★ compared to 5.0★.
What are the pros of Frigade compared to Wati?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of Wati compared to Frigade?
Wati uniquely offers: User-friendly interface, Automation features, Chatbots, Responsive customer support, API integrations.
Is Frigade better rated than Wati?
Frigade is rated 5.0★ from 13 reviews. Wati is rated 4.7★ from 48 reviews.
What is the FactScore™ of Frigade and Wati?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and Wati scores 78.9.
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