Frigade
Product growth and onboarding for modern software companies
WhatsApp Business
A simple tool for businesses to talk to their customers.
Updated February 2026
| Frigade | WhatsApp Business | |
|---|---|---|
| Rating | 5.0★ | 4.3★ |
| Reviews | 13 | 6 |
| Pros | 20 | 5 |
| FactScore™ | 57.3 | 36.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in WhatsApp Business — Pros
Accessibility Automation tools Customer relationship management Integration with AI Time zone managementOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in WhatsApp Business — Cons
Account setup issues Unresponsive supportDetails
| Frigade | WhatsApp Business | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, Marketing automation platforms, Messaging apps |
| Platforms | Web | Web · iOS · Android |
| Became Popular | October 10, 2023 | October 11, 2017 |
| Website | frigade.com | www.whatsapp.com |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose WhatsApp Business if...
- Accessibility
- Automation tools
- Customer relationship management
With a FactScore™ of 57.3 vs 36.3, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while WhatsApp Business stands out for Accessibility and Automation tools.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
WhatsApp Business
Adding the WhatsApp interface was key to allow our users to feel like they have a Personal Assistant in their back pocket. :)
You can deploy your Shipable Ai into WhatsApp
The platform where everything comes to life.
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or WhatsApp Business?
Based on FactScore™, Frigade leads with a score of 57.3 vs 36.3. Frigade has a higher rating of 5.0★ compared to 4.3★.
What are the pros of Frigade compared to WhatsApp Business?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of WhatsApp Business compared to Frigade?
WhatsApp Business uniquely offers: Accessibility, Automation tools, Customer relationship management, Integration with AI, Time zone management.
Is Frigade better rated than WhatsApp Business?
Frigade is rated 5.0★ from 13 reviews. WhatsApp Business is rated 4.3★ from 6 reviews.
What is the FactScore™ of Frigade and WhatsApp Business?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and WhatsApp Business scores 36.3.
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